Office Assistant Breast Imaging Full Time Days

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This is a Stanford Health Care Tri-Valley job.

Job Summary

The Office Assistant is responsible for performing front office administrative duties in the Breast Imaging department, including handling images requests, processing reports, and ensuring the timely follow up with outside facilities for diagnostic exams and screenings. The Office Assistant will work closely with Patient Care Coordinators to ensure a seamless flow of information and to provide exceptional patient support throughout the process.

Essential Functions

The essential functions listed below are general examples and not a description of comprehensive duties.  Specific duties and responsibilities may vary depending on department or program needs without changing nature or scope of this position or level of responsibility.  May be asked to perform other duties as assigned. 

• Provides team support to Patient Care Coordinator, Technologist, and Radiologist.

• Answers phones promptly, forwards and/or takes accurate messages accordingly.

• Requests Outside Images: Work on status reports to request images from outside facilities

• Upload CDs/reports from external facilities to Sectra PACS

• Process images that are pushed through Ambra (image management system) to Sectra PACS

• Actively search in Ambra for outside images

• Follow-up on Image Requests

• Process email requests from the TV Scheduling Team for outside images

• Follow up on pending prior images for patients with past screening appointments

• Attends department staff meetings and in-service programs as assigned

• Employee must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford Healthcare –Tri-Valley’s patient-experience and represents a framework for patient-centered interactions

Job Qualifications

Education

• High School Diploma or equivalent

• Associates or higher degree desired.

Experience

• Two years of Office Assistant experience required

• One or more years of Diagnostic Imaging experience preferred

Knowledge, Skills, and Abilities

• Knowledge of medical terminology and industry

• Ability to work varied shifts.

• Strong communication and interpersonal skills

• Strong attention to detail

• Strong customer service skilled

• Strong computer skills. Proficient in Microsoft Word, and Excel

• Works well as a team player, but also autonomously

• Knowledge and skill necessary to provide care appropriate to the age of the patients served in their assigned areas.

• Knowledge of quality management, safety and joint commission standards as it relates to job.

Physical Demand and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

Equal Opportunity Employer Stanford Health Care- Tri-Valley (SHC- TV) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination inall ofits policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.