Office Assistant/Dispatcher
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Overview
Job Description
- Company parties
- Employee discounts
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Dispatch technicians to residential and commercial service calls efficiently and accurately
- Answer inbound customer calls, schedule appointments, and provide exceptional customer service
- Maintain and update scheduling software and service logs throughout the day
- Communicate with field technicians to monitor job status and adjust schedules as needed
- Process work orders, invoices, and basic data entry tasks
- Handle customer inquiries, complaints, and follow-ups in a professional manner
- Support office staff with general administrative duties as needed
- Prior experience in dispatching, customer service, or an administrative office role preferred
- Strong multitasking and organizational skills in a fast-paced environment
- Excellent verbal and written communication skills
- Proficiency with basic computer software including scheduling or CRM tools
- Ability to remain calm, professional, and solution-focused under pressure
- Reliable, punctual, and a strong team player
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.
We also ranked #227 in Entrepreneur® magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
