Office & Communications Manager
Primrose SchoolNovi, MI
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Overview
Schedule
Flexible-schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Paid Vacation
Career Development
Tuition/Education Assistance
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Free uniforms
- Paid time off
- Training & development
- Tuition assistance
Job Qualifications:
- Tech-Forward Execution: Advanced proficiency in modern digital tools-including generative AI, Canva, social media management (Facebook, Instagram, TikTok), and digital/offline documentation management.
- Education & Experience: Associates or higher education preferred, with proven prior experience in customer service, digital marketing, or administrative roles within an early childcare environment.
- Communication & Presence: Exceptional verbal and written communication skills; naturally warm, approachable, and professional as the front-facing ambassador of the school.
- Leadership & Organization: Strong organizational skills with a demonstrated ability to support leadership, coordinate school and community events, and multitask under pressure.
Discretion: Ability to handle sensitive and confidential information with absolute discretion.
Job Responsibilities:
Front Desk Stewardship & Communications
- The Front-Facing Anchor: Serve as the welcoming face and voice of the school, greeting parents, vendors, and visitors with a professional demeanor.
- Call & Inquiry Management: Professionally manage front desk coverage, answer and direct phone calls, field inquiry calls, and enter all prospect information accurately into the Lead Center.
- Office & Tour Support: Schedule appointments, coordinate meetings for the director, manage incoming/outgoing mail, and assist with tour scheduling and enrollment paperwork.
Advanced Tech & Digital Operations
- Content & Social Media: Manage and update the school's digital platforms-including social media channels (FB/IG/TikTok), front desk digital monitors, and the school website.
- Creative Design & AI Integration: Utilize Canva and generative AI tools to design professional newsletters, flyers, event reminders, and digital marketing materials efficiently.
- Documentation Management: Maintain rigorous online and offline document organization, including children's files, folders in OneDrive, and administrative playbooks.
Leadership & Event Coordination
- School & Community Events: Take a leadership role in planning, organizing, and executing school events, open houses, staff celebrations, and community/giving initiatives.
- Administrative & Leadership Support: Assist leadership with staff scheduling updates, time-off records, supply management, and maintaining an efficient front-office experience.
- Brand Advocacy: Embrace the Primrose Balanced Learning values and effectively communicate what makes our school exceptional to families.
What We Offer:
Competitive hourly wage based on experience.
- Opportunities for career growth within the company.
- A friendly, supportive team environment.
- Paid time off and holidays.
Hours:
Open Availability
Why Join Primrose School of Novi?
- Brand new, state-of-the-art facility.
- Supportive leadership team and positive work culture.
- Opportunities for professional growth within the school.
- Competitive pay and benefits.
- Ability to make an impact on families during their early childhood journey.
Automate your job search with Sonara.
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FAQs About Office & Communications Manager Jobs at Primrose School
What is the work location for this position at Primrose School?
This job at Primrose School is located in Novi, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Primrose School?
Employer has not shared pay details for this role.
What employment applies to this position at Primrose School?
Primrose School lists this position under the following employment categories:
- Flexible-schedule
- Full-time
What experience level is required for this role at Primrose School?
Primrose School is looking for a candidate with "Director" experience level.
What benefits are offered by Primrose School for this role?
Primrose School offers following benefits: Paid Vacation, Career Development, and Tuition/Education Assistance for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Primrose School?
You can apply for this role at Primrose School either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.