Office Clerk

Kimbrell's FurnitureDurham, North Carolina

$15+ / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$15+/hour

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Replies within 24 hours

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Office Clerks are the liaison between Kimbrell’s Furniture and our valued customers. Employees in these roles are responsible for communicating directly with customers.This role requires a high level of professionalism, customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts and collect payment. A high level of attention to detail, confidentiality, and excellent record keeping ensure that payment plans are recorded and followed as agreed.Responsibilities:

Interact with customers diligently, courteously, and professionally while collecting payments.
Must have good knowledge of cash management procedures and best practices. Ability to handle transactions accurately and responsibly.
Follow set strategies for collection procedures.
Monitor accounts to identify outstanding debts.
Ability to gather and verify customers’ personal and credit information.
Retain customer loyalty while initiating processes for the collection of payments.
Maintain and update records of customers from whom collections are made.

Requirements:

Proven experience or similar role.
Cooperation and the ability to work in a team setting is a vital skill required for this position.
Knowledge of billing procedures and collection techniques.
Working knowledge of MS Office and databases.
Patience and ability to manage stressful work situations.
Excellent communication skills (written and oral).
Problem-solving skills.
Weekend and Holiday availability.

*The above listed are a few of the duties and responsibilities associated with the Credit Clerks’ role and are not intended to be a comprehensive list of all duties*

Compensation: $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

From our humble beginnings in 1915 with a single store of 2 employees, and mule drawn wagon, Kimbrell’s has grown to over 50 stores with hundreds of employees serving both Carolinas. For over 100 years, we have and continue to take great pride in providing exceptional customer service and quality merchandise. We truly believe in not only caring for our customers, but also our local communities and serving both our customers and communities to the best of our abilities.

Our mission is to provide dependable, quality furniture, at the best value; offer easy financing; all while providing excellent customer service.

We cannot accomplish this without our family of employees, and we are looking to add to our growing family! At Kimbrell’s, we still follow our founder’s belief in fair pay, promoting from within, and rewarding those who provide great service to our customers, community, and company. If you are dedicated to creating that exceptional customer experience and have a strong connection with your local community, then we want to hear from you!

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FAQs About Office Clerk Jobs at Kimbrell's Furniture

What is the work location for this position at Kimbrell's Furniture?

This job at Kimbrell's Furniture is located in Durham, North Carolina, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Kimbrell's Furniture?

Candidates can expect a pay range of $15 (per hour).

What employment applies to this position at Kimbrell's Furniture?

Kimbrell's Furniture lists this role as a Full-time position.

What experience level is required for this role at Kimbrell's Furniture?

Kimbrell's Furniture is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at Kimbrell's Furniture?

You can apply for this role at Kimbrell's Furniture either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.