Office Coordinator - Outpatient Rehabilitation - Jay

The Office Coordinator provides administrative support by performing various secretarial, administrative, and assistant responsibilities. This position relies on program knowledge to assist team member needs, performs a variety of tasks, relies on personal judgment and is able to work independently. This position ensures office operations run smoothly and efficiently. This position collaborates with management on staff schedules, office policies and procedures, supplies, workflow and projects.

• Performs a variety of administrative functions and assistance for the department.
• Performs administrative duties for the office to include, but not limited to, reception, copying, faxing, mailing, and filing. Maintains electronic or paper files accurately.
• Responds to calls and visits from patients, team members, contingent workers or other visitors including the public at large; determines the urgency of the situation.
• Acts as receptionist to visitors, receives and routes mail.
• Coordinates schedules and department activities for all members of the department.
• Initiates and maintains department files of case records, correspondence, reports and resources.
• Deals discreetly with sensitive confidential information contained in minutes, letters, reports, and other documents.
• Prepares monthly reports for facility and/or business manager.
• Oversees office management and maintenance for the department.
• Anticipates maintenance, equipment, and supply needs.
• Supports the coordination of rehab orders and assignment or scheduling of patients to therapist(s) to ensure patients receive timely evaluations or treatments.
• Accurately balances daily charges where applicable and collects copays and deductibles as contractually determined.

Minimum Education

• High School Diploma or Equivalent Required

Minimum Work Experience

• 1 year Office Coordinator, Secretary or Receptionist experience Required

Required Skills, Knowledge and Abilities

• Knowledge of medical terminology and records management.
• Knowledge of basic computer skills.
• Ability to deal appropriately with confidential information.
• Able to function effectively with frequent interruptions.
• Must have excellent written and oral communication skills.