Office Coordinator

Introduction:

We are seeking a friendly and organized Office Coordinator to join our team and provide excellent customer service to clients and visitors. The Office Coordinator will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk, including greeting clients and visitors and directing them to the appropriate person or department

• Answer and route calls, including taking messages and transferring calls as needed

• Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records

• Communicate financial responsibility to clients and collect payments and establish payment plans

• Provide excellent customer service to clients and visitors, including assisting with questions and needs

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a Office Coordinator or in a customer service role

• Strong communication and customer service skills

• Understanding of insurance billing and how to read a ledger and communicate it clearly to clients 

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Google Workspace

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment