Office Coordinator
Small Fish Big Fish Swim School and Sweet Peas GymnasticsWest Palm Beach, Florida
$28,000 - $40,000 / year
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$28,000-$40,000/year
Benefits
Paid Vacation
Career Development
Job Description
Responsive recruiter
Benefits:
- 401(k) matching
- Employee discounts
- Paid time off
- Training & development
Why Join Us
- Fun, energetic, team-focused environment
- Opportunity for growth into leadership roles
- Make a meaningful impact through water safety and youth development
- Supportive and mission-driven company culture
Job Summary
Small Fish Big Fish Swim School and Sweet Peas Educational Gymnastics are seeking a professional, energetic, and highly organized Office Coordinator to lead front desk operations.
This role is ideal for someone who thrives in a fast-paced, customer-focused environment and genuinely cares about delivering an exceptional experience for families.
Key Responsibilities
- Manage daily front desk operations and ensure excellent customer service
- Respond to all client calls, texts, and inquiries within 24 hours
- Oversee class scheduling, makeups, and enrollment support
- Track and support weekly student enrollment goals
- Monitor attendance, phone logs, and prepare daily executive summary reports
- Ensure accuracy of scheduling changes and front desk entries
- Review and verify monthly billing prior to processing
- Maintain return call logs and follow-up systems
- Manage boutique inventory and reorder supplies as needed
- Run daily, weekly, monthly, and annual reports
- Support marketing initiatives and ensure promotional materials are displayed
- Assist with basic HR functions and administrative duties
- Maintain front desk procedures, scripts, and accountability standards
- Monitor outstanding accounts and follow up as needed
Qualifications
- 1–3 years of administrative, front desk, or customer service, managment experience preferred
- Strong organizational and multitasking skills
- Excellent communication skills (phone, text, and in-person)
- High attention to detail and accuracy
- Positive, energetic, and professional demeanor
- Ability to take initiative and work independently
- Comfortable with computer systems and learning new software
- Experience in scheduling, customer service, or office coordination preferred
If you are a motivated, detail-oriented, and people-focused professional, we’d love to meet you.
Compensation: $28,000.00 - $40,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Small Fish Big Fish Swim School and Sweet Pea's Educational Gymnastics, we are always looking for new team members to embrace our core values of:
SafetySafety First, During, After, and AlwaysFunWe retain knowledge in a positive, encouraging environment.Growth MindsetAlways learning attitude and encourage.ConnectionsBonds to our teammates, students, families, community, and waterPassionLove what we do
Our Mission is:
To teach self-confidence, discipline, and well-being through the lifelong sport of swimming.
Our Motto is:
“Small fish become BIG fish by swimming in schools."
Our Vision is to:
- Touch as many lives as possible through our positive and fun in-water learning experiences.
- Develop and strengthen individual mental and physical health through sport.
- Educate the community on the dangers of childhood drowning and provide continuing drowning prevention education.
- Instill a life-long love of the sport .
- Always “WOW” our customers.
Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
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FAQs About Office Coordinator Jobs at Small Fish Big Fish Swim School and Sweet Peas Gymnastics
What is the work location for this position at Small Fish Big Fish Swim School and Sweet Peas Gymnastics?
This job at Small Fish Big Fish Swim School and Sweet Peas Gymnastics is located in West Palm Beach, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Small Fish Big Fish Swim School and Sweet Peas Gymnastics?
Candidates can expect a pay range of $28,000 and $40,000 per year.
What employment applies to this position at Small Fish Big Fish Swim School and Sweet Peas Gymnastics?
Small Fish Big Fish Swim School and Sweet Peas Gymnastics lists this role as a Full-time position.
What experience level is required for this role at Small Fish Big Fish Swim School and Sweet Peas Gymnastics?
Small Fish Big Fish Swim School and Sweet Peas Gymnastics is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Small Fish Big Fish Swim School and Sweet Peas Gymnastics for this role?
Small Fish Big Fish Swim School and Sweet Peas Gymnastics offers following benefits: Paid Vacation and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Small Fish Big Fish Swim School and Sweet Peas Gymnastics?
You can apply for this role at Small Fish Big Fish Swim School and Sweet Peas Gymnastics either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.