Office Job File Coordinator

ServproKellyton, Alabama

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Career Development

Job Description

SERVPRO® of Chilton, Coosa, Tallapoosa & Chambers Office Job File Coordinator

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Job File Coordinator. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

· Monitor job file status

· Monitor job file audit status

· Maintain job file WIPs

· Monitor and ensure client requirements are followed

· Review and validate initial field documentation

· Create preliminary estimate

· Daily job file coordination

· Perform job file backup

· Maintain internal and external communications

· Prepare job file reports

· Complete and review job file documentation for final upload and the audit process

· Complete job file audit process

· Perform job close-out

· Assist other departments, as needed

Position Requirements

· 2+ year(s) of administrative or office-related experience

· Experience with writing estimates, job file processes, and quality assurance a plus

· Experience in service industry environment a plus

· Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times

· Polite, confident, and excellent customer service skills, including listening and questioning skills

· Ability to remain calm and professional during tense or stressful situations

· Excellent organizational skills and strong attention to detail

· Very self-motivated and goal-oriented

· Ability to multi-task

· Capability to work in a fast-paced, team-oriented office environment

· Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)

· Ability to learn new software, including Xactimate® and proprietary software

· Minimum of HSD/GED preferred

· Ability to successfully complete a background check subject to applicable law

Hours

· 40 hours/week, flexible to work overtime when required

· 8 a.m. and 5 p.m.

PayRate

Competitive pay based on experience.

Please visit our website, www.servprochiltoncoosatallapoosachamberscounties.com,, for additional information.

TO APPLY: E-mail your resume, along with salary history to: jobs@servpro10780.com

SERVPRO®of CCTC is an EOE M/F/D/V employer

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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FAQs About Office Job File Coordinator Jobs at Servpro

What is the work location for this position at Servpro?

This job at Servpro is located in Kellyton, Alabama, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Servpro?

Employer has not shared pay details for this role.

What employment applies to this position at Servpro?

Servpro lists this role as a Full-time position.

What experience level is required for this role at Servpro?

Servpro is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Servpro for this role?

Servpro offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Servpro?

You can apply for this role at Servpro either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.