Office Lead
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Job Description
SUNSHINE PEDIATRICS of FLORIDA is a growing company
Hiring a full time office lead with excellent organizing skills and a personable temperament. The ideal candidate should be able to adapt to the practice needs, remain flexible and handle a variety of situations. You will help to optimize operational efficiency and help create a pleasant work environment. Looking for an energetic professional adept at multi-tasking and able to commute between our Wesley Chapel and Zephyrhills office as needed.
Office Lead responsibilities including but not limited to-
- Oversee the schedule and monitor daily tasks to ensure the office operates smoothly.
- Maintain office supplies and medication inventory.
- Perform receptionist or medical assistant duties when needed - greet visitors and answer and direct calls.
- Ensure office policies and procedures are implemented properly and posted according to inspection requirements
- Ensure proper storage and handling of equipment, medications, sharp containers, etc.
- Ensure hygiene protocols are in place and office/patient areas are neat and tidy.
- Identify opportunities for process and office management improvement.
- Training and onboarding of incoming and active staff members
- Office decor and facility maintainance handling
- Handle parent/patient complaints to achieve patient satisfaction
- Provide leadership and cultivate a positive environment for all staff in office
- Knowledge of billing including-handling claim denials, co-pay/balances, deductibles, CPT payments
- Ensure HEDIS measures are being met and implement plan to capture care gaps
- Provide the necessary administrative support and reports directly to practice administrator.
Be familiar with EMR, Word, Excel, and Microsoft Teams
Job Type: Full-time
Benefits:
- 401(k) matching (after 1 year of employment)
- Paid time off
- Student Loan Contribution (after 1 year of employment)
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.