Office Manager

American Family Care Franchise 2001Casselberry, Florida

$50,000 - $60,000 / year

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Overview

Schedule

Flexible-schedule

Full-time

Career level

Director

Remote

On-site

Compensation

$50,000-$60,000/year

Benefits

Health Insurance

Dental Insurance

Paid Vacation

Job Description

Benefits/Perks

Paid time off
Health insurance
Dental insurance
Retirement benefits
Employee referral incentives
Great small business work environment
Flexible scheduling
Additional perks!

Job Summary

To manage operations for an urgent care clinic while supervising the Office Manager at two other facilities. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. As the Office manager, liaison with corporate office, Managing Partner, Providers, Billing Company, and Medical Director.

Responsibilities

Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
Supervise, evaluate, and execute performance evaluations of non-provider staff
Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
Ensure staff compliance with company policies and procedures and state and federal rules and regulations
Develop policies and procedures and protocols to ensure the smooth and successful operation of the organization
Responsible for the implementation of new services.
Educate providers on billing and coding issues and changes as well as documentation improvements.
Ensure compliance of the clinical team to include quality controls, CLIA, informed consents, and adherence to universal precautions.
Ensure that team member education is current and up to date at all times
Maintain current and accurate listings for the organization to include participating insurance plans, employee rosters, provider rosters, etc.
Ensure that all licenses for the offices, providers and team are current at all times.
Ensure compliance with AHCA including current and accurate manuals in each location.
Keep all practice manuals current and up to date.
Assist in the credentialing of providers as needed.
Lead and organize staff meetings, daily huddles, and in-service programs
Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
Ensure compliance with front office procedures and accuracy of financial transactions
Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
Monitor various key performance indicators and put programs in place for continual improvement
Assist in marketing efforts to grow the business.
Perform billing audits on a monthly basis and monthly chart reviews by Medical Director.

Qualifications

Bachelor’s degree preferred
Previous experience opening new medical practices preferred.
Knowledge of billing and coding required.
A minimum of two year's experience working in a supervisory role in a medical office preferred
Demonstrated skills in written, verbal, and consultative communications
Ability to deliver high levels of customer service and achieve customer satisfaction
Understanding of compliance and regulatory guidelines

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF).

Compensation: $50,000.00 - $60,000.00 per year

PS: It’s All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.

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FAQs About Office Manager Jobs at American Family Care Franchise 2001

What is the work location for this position at American Family Care Franchise 2001?

This job at American Family Care Franchise 2001 is located in Casselberry, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at American Family Care Franchise 2001?

Candidates can expect a pay range of $50,000 and $60,000 per year.

What employment applies to this position at American Family Care Franchise 2001?

American Family Care Franchise 2001 lists this position under the following employment categories:

Flexible-schedule
Full-time

What experience level is required for this role at American Family Care Franchise 2001?

American Family Care Franchise 2001 is looking for a candidate with "Director" experience level.

What benefits are offered by American Family Care Franchise 2001 for this role?

American Family Care Franchise 2001 offers following benefits: Health Insurance, Dental Insurance, and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at American Family Care Franchise 2001?

You can apply for this role at American Family Care Franchise 2001 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.