Office Manager

Join American Family Insurance, a leading insurer devoted to providing exceptional service and personalized insurance solutions to our cherished clients. We are seeking an enthusiastic and skilled Office Manager to become part of our dynamic team in Dickinson, North Dakota. This role is on-site, allowing you to immerse yourself fully in our vibrant company culture as we work hands-on to shape the future of insurance. We pride ourselves on fostering a supportive and inclusive environment, where each team member's contributions are recognized and valued. As our Office Manager, youll ensure the seamless operation of our office while supporting a motivated team of insurance sales professionals. We are searching for a proactive individual who is eager to drive operational excellence and help our team achieve remarkable results. If you are passionate about helping others, organizational efficiency, and working in a positive and inviting setting, American Family Insurance is the place for you. Apply now!

Salary Range: $18.00 per hour

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Evenings Off

Responsibilities

Team Management: Lead and oversee the day-to-day operations of the insurance sales office, ensuring smooth workflow and efficiency in daily activities.

Client Interaction: Act as the first point of contact for clients visiting the office, providing welcoming and professional assistance.

Office Administration: Maintain clear records and documentation, handle scheduling, and manage office supplies and resources.

Support Sales Team: Assist the insurance sales team by coordinating appointments, managing client files, and facilitating effective communication.

Customer Service: Address client inquiries promptly, providing solutions and information as required to ensure a high level of customer satisfaction.

Policy Coordination: Work with clients to process policy applications, modifications, and renewals accurately and efficiently.

Training and Development: Foster a positive team environment through training, support, and mentoring of office staff.

Experience: Proven experience as an Office Manager, particularly within the insurance sector, is highly preferred.

Leadership: Demonstrated ability to lead and manage teams effectively.

Organizational Skills: Exceptional organizational and multitasking capabilities.

Communication: Strong verbal and written communication skills.

Tech-savvy: Proficient in office management software and CRM platforms.

Problem-solving: Analytical mindset with a strategic approach to problem-solving.

Education: Bachelor's degree in Business Administration or related field is a plus.