Office Manager

DreamMaker Bath & Kitchen

Office Manager

Location: St. Louis Park, MN

Employment Type: Full-Time, W-2

Why You'll Love Working Here

At DreamMaker Bath & Kitchen, our focus is on people, guided by our Code of Values. We are committed to integrity, respect, customer focus, and fun. You'll work with a team that values collaboration, accountability, and personal growth, all while delivering outstanding remodeling experiences to homeowners.

Essential Duties and Responsibilities:

General Office Management:

• Open and close the office (9 AM - 5 PM)
• Answer phones, route calls to GM, Sales, Production, and Marketing teams
• Maintain office equipment and supplies, ensuring regular stock
• Organize office filing system and maintain a clean workspace
• Process and distribute daily mail promptly
• Stay current with new information from the franchisor's Learning Center
• Manage IT-related duties or issues as they arise
• Coordinate staff travel arrangements as needed
• Participate in weekly staff meetings and provide reports

Sales Support:

• Process incoming leads and enter details into JobTread software
• Assemble prospect and new client packets
• Assist the sales team as needed

Production Duties:

• Track and manage warranty calls
• Coordinate trade partners' information in JobTread software
• Provide status updates to GM and Sales on design retainers and proposals
• Manage returned or leftover materials from job sites
• Oversee production vehicle registration renewals
• Attend training meetings
• Follow the DreamMaker Code of Values

Purchasing Duties:

• Order materials using the Purchase Order system in JobTread
• Inspect material deliveries for quality and accuracy
• Review purchase orders for accuracy before ordering
• Attend training meetings

Accounting/HR Duties:

• Bank Deposits & Financial Tracking: Make bank deposits and input A/P and A/R data into JobTread and QuickBooks
• Payroll Management: Prepare and manage payroll in ADP using JobTread/QuickBooks
• Time Tracking: Track daily time cards in JobTread for production commissions
• Job Costing & Reports: Print job costing reports and prepare weekly financial reports
• Budgeting & Forecasting: Prepare company budgets, business plans, and forecasts
• Purchase Orders & Taxes: Prepare purchase orders and assist with monthly/quarterly tax submissions
• Accounts Receivable: Review and collect accounts receivable promptly
• Human Resources:
• Maintain and update company insurance policies
• Prepare new hire and termination paperwork
• Manage employee benefits and worker compensation paperwork
• Coordinate background checks and performance reviews
• Attend training meetings

Marketing Duties:

• Budget Management: Prepare and manage the marketing/promotion budget in coordination with the GM
• Client Surveys & Campaigns: Send GuildQuality survey information to clients and coordinate email campaigns
• Advertising & Networking:
• Coordinate vehicle wraps and digital/print ads with Webrunner
• Coordinate local networking events such as home shows, open houses, etc.
• Work with Webrunner to customize the local website and send monthly e-newsletters
• Attend training meetings

Education and Experience:

• Associate or Bachelor's degree in Accounting, Business, or related field
• Minimum of 5 years of work experience, with at least 2 years in office management or accounting
• Experience in the construction industry is a plus
• Proficiency in QuickBooks accounting software and MS Office applications
• Experience with JobTread or similar construction software is preferred
• Strong understanding of construction basics

Other Qualifications:

• Excellent customer relations skills
• Ability to work effectively in a team environment
• Strong verbal and written communication skills
• Time management and prioritization abilities
• Self-starter with goal-setting abilities
• Attention to detail and problem-solving skills

Who You Will Report To:

• General Manager

This position requires collaboration with all departments to achieve the company's brand goals, mission, and vision while adhering to our Code of Values. You will play a crucial role in ensuring the achievement of sales and profitability objectives each year.

Benefits:

• Salary: $50,000-$75,000/ year DOE
• Health Insurance: 50% company contribution after the eligibility period
• 401(k): 3% company contribution after the eligibility period
• Paid Time Off: 10 days annually
• Paid Holidays: 7 holidays per year

DreamMaker Bath & Kitchen is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.