Office Manager

About the Company

At Flow, we're reimagining what it means to live, work, and connect. More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.

Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world. By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.

About the Role:

We're looking for an organized, proactive, and hospitality-minded Office Manager to be based in Flow's Miami HQ. This pivotal role involves managing various administrative tasks such as inventory management, vendor relationships, event management, new hire experience and more. Additionally, you will demonstrate excellent organization and communication skills, manage logistics and enhance organizational workflows to ensure seamless operations.

This role involves supporting various organizational functions and assisting in projects spanning areas such as Capex, Design, People Ops, IT, Finance, and beyond as needed.

We believe employees are better together. Every position at Flow has an onsite or in-office requirement. This role is based full time at Flow's Miami HQ in the Bay Harbor Islands, FL.

Responsibilities:

• Provide essential support to all staff, including serving as the key point of contact and coordinating meeting logistics, communications, and materials
• Provide event support and planning for meetings and staff events including logistics, research & planning, day-of support and invoice/billing management
• Manage vendor relationships for cleaning services, supplies, plants, and repairs
• Coordinate office repairs and maintenance (e.g., damaged wallpaper, broken accessories, millwork issues)
• Maintain soft seating areas, conference rooms, executive offices, and common spaces-ensure furniture is properly staged, and clutter is removed or stored
• Support HR and IT with onboarding logistics, including desk setup, welcome materials, and equipment coordination
• Act as a go-to resource for new hires beyond day one-help them acclimate and understand how you can support them
• Support other functional areas and members of the organization's leadership team with special projects that may include People Ops, Finance, Real Estate, IT and Design
• Other various/ad hoc administrative duties as needed

Ideal Background

• 2+ years of experience in administrative support, operations or hospitality
• Strong communication and organizational skills
• Comfortable managing vendor relationships and event support
• Warm, approachable demeanor with a proactive mindset
• Ability to multitask and prioritize in a fast-paced, dynamic environment
• Familiarity with basic IT tools and comfort collaborating across departments

Benefits

• Comprehensive benefits package (Medical / Dental / Vision / Disability / Life)
• Paid time off and 13 paid holidays
• 401(k) retirement plan
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs)
• Access to HSA-compatible plans
• Pre-tax commuter benefits
• Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings

Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.