Office Manager

Mr. ElectricDouglasville, Georgia

$17 - $19 / hour

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Overview

Schedule

Full-time

Career level

Director

Compensation

$17-$19/hour

Job Description

Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As a Customer Service Representative, you are a key member of the team and represent Mr. Electric on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.

Specific Responsibilities:

Receive incoming calls in a professional and courteous manner
Assign and direct electricians to appropriate customer locations; monitor the route and status to coordinate and prioritize their schedules; and provide them with information about orders, traffic, obstacles, and requirements
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Effective and competent office management and organization skills
Able to act independently and work within tight schedules with Service Professionals

Bonus Requirements:

Service Titan Application
Dispatching
Training

Benefits: Benefits package varies by location

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!

Compensation: $17.00 - $19.00 per hour

At Mr. Electric®, you don’t just work amongst fellow expert electricians. You learn from them, too. We’re big on collaboration, sharing expertise and making each other better. That, plus a competitive salary and the chance to work with a brand with over 23 years of excellence, makes working for an independently owned and operated Mr. Electric® franchise a great career move.

Notice

Mr. Electric LLC is the franchisor of the Mr. Electric® franchised system. Each Mr. Electric® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Electric LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Mr. Electric LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Mr. Electric® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Mr. Electric LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Mr. Electric LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

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FAQs About Office Manager Jobs at Mr. Electric

What is the work location for this position at Mr. Electric?

This job at Mr. Electric is located in Douglasville, Georgia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Mr. Electric?

Candidates can expect a pay range of $17–$19 per hour for this role.

What employment applies to this position at Mr. Electric?

Mr. Electric lists this role as a Full-time position.

What experience level is required for this role at Mr. Electric?

Mr. Electric is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Mr. Electric?

You can apply for this role at Mr. Electric either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.