Office Manager
PeakziNorwood, Massachusetts
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Health Insurance
Paid Vacation
Job Description
Office Manager / Operations Manager – Service Business
Norwood, MA | Full-Time | Office-Based
Run the Office. Drive the Business.
An electrical home service company is looking for a highly organized, results-driven Office Manager to lead the day-to-day office operations of our growing service business. This role owns dispatch, customer experience, administrative workflows, and team performance — while building the scalable systems that drive efficiency and revenue.
If you thrive in a fast-paced environment, love creating order out of chaos, and take pride in running a tight operation, this role was made for you.
What You'll Do
• Oversee daily office operations including dispatch, scheduling, and workflow management
• Lead and develop the office team to deliver an outstanding customer experience
• Monitor KPIs and hold the team accountable to performance standards
• Build and refine systems and processes that improve efficiency and scalability
• Collaborate with field leadership on scheduling, logistics, and service delivery
• Handle escalated customer issues and ensure fast, professional resolution
• Manage administrative functions including reporting, payroll support, and communications
What We're Looking For
• 3+ years of operations or office management experience, preferably in a service business
• Strong leadership and team development skills
• Excellent organizational and multitasking ability
• Comfort with CRM and scheduling software
• Data-driven mindset with ability to track and act on metrics
• Professional communication skills and a customer-first attitude
What We Offer
• Competitive salary based on experience
• Full benefits package
• A leadership role with real authority and impact
• Growing company with room to advance
• Supportive ownership team that values operational excellence
Ready to Own It?
If you’re a sharp, driven operations professional ready to make an impact, apply today.
Equal Opportunity Employer. Veterans are encouraged to apply.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Office Manager Jobs at Peakzi
What is the work location for this position at Peakzi?
This job at Peakzi is located in Norwood, Massachusetts, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Peakzi?
Employer has not shared pay details for this role.
What employment applies to this position at Peakzi?
Peakzi lists this role as a Full-time position.
What experience level is required for this role at Peakzi?
Peakzi is looking for a candidate with "Director" experience level.
What benefits are offered by Peakzi for this role?
Peakzi offers following benefits: Health Insurance and Paid Vacation for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Peakzi?
You can apply for this role at Peakzi either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.