Office Manager

ServproDavie, Florida

$50,000 - $60,000 / year

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Overview

Schedule

Full-time

Career level

Director

Compensation

$50,000-$60,000/year

Benefits

Dental Insurance

Vision Insurance

Paid Vacation

Job Description

Benefits:

Competitive salary
Dental insurance
Free uniforms
Paid time off
Training & development
Vision insurance

As the Office Manager, you will manage, train, lead, and motivate the office team, while playing a key role in developing and implementing strategies that drive efficiency, enhance processes, and foster a positive company culture. If you have industry experience, are organized, self-motivated, have superb interpersonal skills, and truly enjoy providing exceptional service, you might be the perfect candidate!

Must have administrative experience in the Restoration, Construction, Plumbing, or similar industry.

Key Responsibilities

Oversee and manage all daily office functions including scheduling, correspondence, and administrative workflows to ensure smooth operations.
Ensure compliance to SERVPRO standards and industry regulations by regularly auditing documentation, processes, and programs
Coordinate team activities, monitor deadlines, and manage allocation of resources to ensure maximum productivity.
Oversee customer interactions to maintain high-quality service standards, ensuring empathy and professionalism, promptly addressing and resolving any concerns.
Oversee financial transactions, invoicing, and accounts receivables to maintain accuracy and support profitability
Handle relationships with vendors and other franchise locations, manage office and warehouse supplies, and ensure all equipment is maintained and up to date.
Manage projects, track progress, and ensure timely completion of tasks.
Oversee timekeeping/payroll reporting
Manage subcontractor certifications, insurance, and other documentation needs.
Prepare and analyze financial reports, including divisional performance
Act as the Subject Matter Expert for all office related technology and processes.
Assist Senior Leadership Team as needed.
Perform other job duties as assigned.

Position Requirements

5+ years of proven office management experience preferably within the restoration, construction, or service industry
Demonstrated leadership experience with a focus on team development and fostering accountability
Strong analytical and problem solving skills, with the ability to implement efficient solutions independently
Knowledge of compliance and regulatory requirements in the restoration and reconstruction industries
Outstanding written and verbal communication skills including proper pronunciation, grammar, and consistently courteous and professional tone
Uphold honesty and transparency in all actions
Experience and ability to ensure accountability while fostering a positive and productive work environment
Strong proficiency in Microsoft Office, project management tools, and QuickBooks or equivalent accounting software
Exceptional organizational skills, with a keen attention to detail and the ability to multi-task while ensuring accuracy and focus
IICRC and Xactimate certifications preferred
Ability to successfully complete a background check subject to applicable law
Bilingual (English/Spanish) a plus

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary.

We are a drug free work environment

Each SERVPRO® Franchise is Independently Owned and Operated.

Compensation: $50,000.00 - $60,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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FAQs About Office Manager Jobs at Servpro

What is the work location for this position at Servpro?

This job at Servpro is located in Davie, Florida, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Servpro?

Candidates can expect a pay range of $50,000 and $60,000 per year.

What employment applies to this position at Servpro?

Servpro lists this role as a Full-time position.

What experience level is required for this role at Servpro?

Servpro is looking for a candidate with "Director" experience level.

What is the process to apply for this position at Servpro?

You can apply for this role at Servpro either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.