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Office Manager/Coordinator

The Glass GuruChattanooga, Tennessee

$22+ / hour

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Overview

Schedule
Full-time
Career level
Entry-level
Compensation
$22+/hour

Job Description

Roles & Responsibilities:
With a focus on excellent customer service, efficiency and time management, a well-organized Office Manager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. Below is a list of various specific duties, not limited in overall scope and subject to change:
  • Reconcile sales software and accounting software transactions.
  • Handle A/R and prepare deposits for bank run.
  • Negotiate pricing with vendors to stay current in market place ongoingly.
  • Manage the day to day operations of the staff Customer Service Rep. (if applicable)
  • Answer inbound phone calls promptly during business hours. (if applicable)
  • Pre-screen incoming leads/potential customers in a proper manner. (if applicable)
  • Respond to any voicemails and/or messages from answering service. (if applicable)
  • Manage and respond the inbound email correspondence and forward accordingly.
  • Greet customers and all other visitors to the showroom promptly and professionally (if applicable).
  • Schedule estimate appointments properly using the appropriate customer software.
  • Quote product by telephone for potential new clients/customers.
  • Assist Estimators with follow up on pending estimates by phone and/or email.
  • Strategically schedule work appointments for Installation Techs, along with customers accordingly.
  • Troubleshoot issue(s) from field if needed, working with GM/vendors and Technicians to find solutions.
  • Check order confirmations from fabricators/vendors for size and pricing accuracy.
  • Oversee proper filing of daily work orders and estimates.
  • Process timesheets for payroll processing.
  • Prepare Accounts Receivable and prepare deposits for bank daily.
  • Reconcile sales software and accounting software transactions as required.
Qualifications & Educational Requirements:
  • 1-2 years’ residential glass experience (ordering, estimating, office/project management) preferred.
  • HS Diploma or equivalent.
  • 2 or 4-year college degree preferred.
  • All candidates must pass initial background check and drug test.
Preferred Skills:
  • Excellent verbal/written communications skills.
  • Microsoft Office proficient (Word, Excel).
  • Experience with QuickBooks Online and web based software preferred.
*Eligibility for company benefits is optional and contingent upon completion of an initial employee probationary period.
Compensation: $22.00 per hour

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FAQs About Office Manager/Coordinator Jobs at The Glass Guru

What is the work location for this position at The Glass Guru?
This job at The Glass Guru is located in Chattanooga, Tennessee, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Glass Guru?
Candidates can expect a pay range of $22 (per hour).
What employment applies to this position at The Glass Guru?
The Glass Guru lists this role as a Full-time position.
What experience level is required for this role at The Glass Guru?
The Glass Guru is looking for a candidate with "Entry-level" experience level.
What is the process to apply for this position at The Glass Guru?
You can apply for this role at The Glass Guru either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.