Office Operations Assistant

COMPANY OVERVIEW

ThreatLocker is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker platform with Application Allowlisting, Ringfencing, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.

POSITION OVERVIEW

ThreatLocker is seeking a highly organized and proactive Office Assistant to support day-to-day office operations and administrative functions. This role plays a critical part in maintaining an efficient, professional, and well-run office environment while supporting multiple departments as needed.

The ideal candidate is detail-oriented, dependable, and comfortable multitasking in a fast-paced environment.

The role will be based in Orlando, FL and is an in-office position.

JOB SCOPE

ThreatLocker's Office Assistant is responsible for, but not limited to:

• Provide comprehensive administrative support, including answering incoming calls, managing calendars, scheduling and coordinating meetings, and maintaining organized filing systems.
• Prepare, format, and print memos, correspondence, reports, and other internal documents as needed.
• Manage incoming and outgoing mail and deliveries, ensuring timely distribution and proper handling.
• Assist with logistics, including shipping, receiving, and inventory coordination across departments.
• Restock and order office and kitchen supplies, including beverages and snacks, to maintain a well-supplied and organized workplace.
• Maintain a clean and sanitary office environment, including routine disinfecting of high-touch areas such as door handles, elevator buttons, shared spaces, and common areas.
• Greet and assist clients, visitors, and vendors in a professional manner while monitoring front office activity as needed.
• Support the planning and execution of company-sponsored events and internal initiatives.
• Perform additional administrative and operational duties as assigned to support overall business needs.

REQUIRED QUALIFICATIONS

• 1 year of experience in restaurant, café, hospitality, retail, or other fast-paced service environments required.
• Strong customer service skills with a professional, welcoming presence.
• Comfortable maintaining office cleanliness and sanitation standards throughout the day.
• Physically able to lift and move packages, supply boxes, and deliveries (up to 30-40 lbs).
• Experience restocking supplies and maintaining organized workspaces.
• Ability to multitask, stay proactive, and identify areas needing attention without direct supervision.
• Basic computer proficiency (Microsoft Office, email, phone systems).
• Reliable, punctual, and able to take initiative in maintaining an organized, polished workplace environment.

WORKING CONDITIONS

The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.

• Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.
• While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.
• Must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.

A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.

ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.