Office Operations & Experience Coordinator

• Provide general support across team functions to ensure smooth day-to-day operations
• Maintain organized systems for files, records, and shared documents
• Assist in supporting internal processes to improve efficiency, consistency, and communication across the team
• Assist with tracking projects, deadlines, and deliverables as needed

• Provide administrative support to leadership and staff across all functions
• Prepare correspondence, reports, presentations, and meeting materials
• Assist with data entry, database updates, and document management
• Support special projects and initiatives as assigned

• Serve as the first point of contact for visitors, partners, and inquiries
• Create a professional, welcoming, and responsive office environment
• Route inquiries appropriately and ensure timely follow-up
• Represent the organization with professionalism in all interactions

• Coordinate logistics for meetings, board activities, and events
• Manage calendars, meeting schedules, and room setup
• Prepare agendas, materials, and assist with meeting follow-up
• Support event execution for workforce and economic development initiatives

• Manage office supplies, equipment, and vendor coordination
• Oversee mail distribution and outgoing communications
• Coordinate maintenance and service needs for office equipment
• Maintain an organized and functional workspace environment

• Work closely with all team members to support organizational priorities
• Help ensure consistent communication and information flow across departments
• Assist in maintaining internal documentation and process clarity

• High school diploma or GED required; associate degree or higher preferred
• 1 year of experience in administrative support, office coordination, or a related field preferred
• Strong organizational, communication, and multitasking skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to work independently while supporting a collaborative team environment
• Professional demeanor with strong customer service and interpersonal skills
• Demonstrated ability to maintain flexibility, adapt to changing priorities, and respond proactively to time-sensitive organizational needs.

• Organization & Attention to Detail
• Communication & Responsiveness
• Initiative & Problem-Solving
• Adaptability & Flexibility
• Professionalism & Confidentiality

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