Office Services Specialist

Ricoh Americas CorporationQuincy, MA

$18 - $21 / hour

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Overview

Schedule

Full-time

Career level

Entry-level

Remote

On-site

Compensation

$18-$21/hour

Benefits

Career Development

Job Description

Senior On-Site Service Specialist

$18.00 - $21.49 per hour

Summary

Join our dynamic team as a Senior On-Site Service Specialist, where you will play a pivotal role in enhancing the client experience through high-quality operational support. You will work with technology across high-volume duplicating, production, sorting, and mailing functions while helping ensure seamless day-to-day operations and client satisfaction.

From equipment operation and troubleshooting to customer service and reception support, you will be an integral part of delivering exceptional on-site service.

Roles & Responsibilities

Operate high-volume 2D or 3D print and copy equipment, ensuring quality and efficiency.
Perform basic equipment troubleshooting and promptly escalate technical issues for resolution.
Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
Maintain accurate records, manage inventory, and calculate charges for services rendered.
Collaborate with team members to ensure the timely delivery of completed jobs and support various building functions.
Provide additional on-site support as needed, including meeting room setups, light maintenance, and reception duties.
Follow established safety standards and protocols when handling equipment and materials to maintain a safe work environment.

Must-Have Qualifications

High school diploma or GED.
Minimum of 1 year of relevant work experience.
Basic computer proficiency, including Microsoft Office Suite.
Strong communication and customer service skills.
Ability to work effectively in a fast-paced, customer-focused environment.

Nice-to-Have Qualifications

Previous experience with copy/print jobs or related services.
Basic knowledge of electronics and copier equipment repair.
Valid driver's license with minimum required auto insurance coverage.

Why Join Us?

In this role, you will be at the forefront of service delivery, providing solutions that help keep our clients' operations running smoothly. If you are ready to make a meaningful impact while continuing to grow your skills, apply today and join us in shaping the future of service excellence.

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FAQs About Office Services Specialist Jobs at Ricoh Americas Corporation

What is the work location for this position at Ricoh Americas Corporation?

This job at Ricoh Americas Corporation is located in Quincy, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Ricoh Americas Corporation?

Candidates can expect a pay range of $18–$21.49 per hour for this role.

What employment applies to this position at Ricoh Americas Corporation?

Ricoh Americas Corporation lists this role as a Full-time position.

What experience level is required for this role at Ricoh Americas Corporation?

Ricoh Americas Corporation is looking for a candidate with "Entry-level" experience level.

What benefits are offered by Ricoh Americas Corporation for this role?

Ricoh Americas Corporation offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Ricoh Americas Corporation?

You can apply for this role at Ricoh Americas Corporation either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.