Office Supervisor (Medical Assistant) **Must Be Bilingual Spanish**

a comprehensive benefits package including medical, dental, vision, and retirement plans. Employees also receive competitive pay, paid time off for work-life balance, and can find fulfillment in a mission-driven role focused on community careThis Jobot Consulting Job is hosted by: Tim LynottAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $26 - $29 per hourA bit about us:We provide comprehensive and individualized cancer care through participation in clinical research, offering innovative treatments, and promoting early detection through screenings. As a partner of OneOncology, we enhance its ability to deliver high-value care by focusing on personalized treatment plans, engaging with the latest advancements, and delivering care with deliberation and compassion.Why join us?a comprehensive benefits package including medical, dental, vision, and retirement plans. Employees also receive competitive pay, paid time off for work-life balance, and can find fulfillment in a mission-driven role focused on community careJob DetailsOffice Supervisor (Medical Assistant)Location: Van Nuys, CASchedule: Monday–Friday, 8:00 AM–5:00 PM (no weekends)Type: Contract-to-HireAbout the RoleA prominent oncology network has a Riverside clinic that is seeking a polished, patient-first Non-Clinical Medical Assistant/Office Supervisor to own the front-office experience and keep daily operations running smoothly. You’ll be the first point of contact for patients and families, coordinating check-in/out, scheduling, insurance tasks, and provider support—so compassion, accuracy, and urgency are a must.Note: This is a non-clinical role. You will not perform direct patient care (no vitals, injections, or phlebotomy).What You’ll DoGreet patients, verify demographics/insurance, obtain consents, and ensure HIPAA complianceManage check-in/check-out, collect co-pays, process end-of-day reconciliationsSchedule new/return visits, treatments, and diagnostic appointments; coordinate referrals/authorizationsAnswer multi-line phones, triage messages, route to clinical teams, and monitor the front-office inbox/faxPrepare/scan records, upload documents into the EHR, and keep charts up-to-datePartner closely with nursing, providers, and billing to resolve barriers (eligibility, auths, missing records)Maintain a calm, professional lobby environment and a clean, organized front deskSupport special projects and coverage needs as assignedWhat You’ll Bring1–2+ years of medical office front desk or patient access experience (oncology or specialty clinic a plus)Working knowledge of EHR/PM systems (any platform; OncoEMR/EPIC/Aria a plus)Comfort with insurance verification, referrals/authorizations, Medicare/Medi-Cal, PPO/HMO basicsExcellent communication, service recovery, and professional phone etiquetteHigh attention to detail, strong follow-through, and the ability to juggle priorities in a fast-paced settingHigh school diploma/GED required; MA certificate and/or CPR a plusBilingual Spanish/English requiredWhy This RolePredictable schedule: weekdays only, no weekendsImpact: you’ll reduce patient wait times and improve the experience during a vulnerable moment in careInterested in hearing more? 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