Onsite IT Technician
Leading Edge Solutions, IncLafayette, IN
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Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
Ready to Build a Career, Not Just Take a Job?At Leading Edge Solutions, we’re not your standard tech company—we’re a family-run business that’s been powering the automotive industry for over 22 years. We specialize in supporting our clients in all things IT so they can keep their car dealerships running smoothly. Our team sticks around for the long haul because we take care of our people.Due to growth, we’re looking for a hands-on problem solver to join our team—someone who enjoys working with their hands, troubleshooting, and seeing the direct impact of their work. If you want a steady, long-term career (not just a gig), and the chance to work across Indiana and the Chicagoland area. What You’ll Be Doing
- Install and perform minor repairs to hardware, software, cabling and peripheral equipment, following current best practices.
- Ability to troubleshoot and resolve issues pertaining to hardware/software/connectivity in LAN/WAN/Wireless networks independently and using current job knowledge, research and external resources.
- Diagnose and repair end user Microsoft Operating Systems and Applications as well as vendor supplied hardware and software.
- Perform workstation upgrade/replacement; participate in the deployment of new hardware and software platforms.
- Identify and remove malware and viruses using latest tools and techniques.
- Proactively identify potential issues, perform root cause analysis and make suggestions for remediation including additional products or services.
- Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
- Performs other duties or special projects as assigned.
- Remotely assist clients via phone and RMM tool
- Strong communication skills—you’ll be working with clients and teammates daily
- A problem-solving mindset—we need someone who can think on their feet
- Ability to work independently and meet job standards
- Willingness to travel locally (company vehicle provided after onboarding)
- Flexibility for full-time work, including occasional overtime
- High school diploma or GED
- Valid driver’s license and reliable transportation
- Microsoft Windows: Windows10, Windows 11 OS Proficiency.
- Working knowledge with network troubleshooting and network equipment.
- Ability to install peripherals printers, scanners, etc.
- Ability to reload computers with Windows OS.
- Ability to prep IT equipment for installations.
- Working knowledge implementing and configuring MS Office Suite.
- Working knowledge troubleshooting and configuring email applications.
- Working knowledge of antivirus Software.
- Working knowledge of backup applications.
- Microsoft Azure / Office 365 experience.
- Experience with the following systems is a plus:
- ConnectWise Manage PSA
- Datto RMM
- Cisco Meraki
- Long-Term Stability – Our team sticks around because we invest in them
- Company Vehicle – Provided after onboarding
- Local Travel – Primarily Indiana and some Chicagoland and surrounding areas
- On-the-Job Training – We’ll teach you the ropes if you’re eager to learn
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FAQs About Onsite IT Technician Jobs at Leading Edge Solutions, Inc
What is the work location for this position at Leading Edge Solutions, Inc?
This job at Leading Edge Solutions, Inc is located in Lafayette, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Leading Edge Solutions, Inc?
Employer has not shared pay details for this role.
What employment applies to this position at Leading Edge Solutions, Inc?
Leading Edge Solutions, Inc lists this role as a Full-time position.
What experience level is required for this role at Leading Edge Solutions, Inc?
Leading Edge Solutions, Inc is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Leading Edge Solutions, Inc for this role?
Leading Edge Solutions, Inc offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Leading Edge Solutions, Inc?
You can apply for this role at Leading Edge Solutions, Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.