Operation Director

DataoneCalifornia City, CA

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Overview

Schedule

Full-time

Education

Engineering (PE)

Career level

Executive

Remote

On-site

Job Description

Job Description:

The Director of Data Center Operations is responsible for leading all aspects of facility performance, vendor management, and client service delivery in a Tier III colocation environment. This role ensures operational excellence across uptime, compliance, capacity planning, and SLA adherence. The director oversees cross-functional teams, manages vendor contracts, and drives strategic initiatives to support multi-tenant infrastructure and mission-critical workloads.

Key Responsibilities:

Facility Operations & Uptime:

Oversee daily operations of Tier III data center including mechanical, electrical, and IT infrastructure.
Ensure 100% uptime through proactive maintenance, monitoring, and incident response.
Lead capacity planning, space/power forecasting, and infrastructure optimization.

Vendor Oversight & Contract Management

Manage third-party vendors for security, MEP services, janitorial, and remote hands support.
Enforce compliance with SLAs, safety protocols, and performance KPIs.
Conduct quarterly vendor reviews and negotiate service contracts.

Compliance & Risk Management

Ensure adherence to ISO 27001, SOC 2, PCI-DSS, and internal audit frameworks.
Lead incident response, root cause analysis, and corrective action planning.
Maintain documentation for regulatory inspections and client audits.

Team Leadership & Client Interface

Supervise operations staff, shift leads, and technical support teams.
Serve as an escalation point for client issues and coordinate resolution across departments.
Support onboarding of new tenants and ensure alignment with colocation standards.

Strategic Planning & Reporting

Develop annual budgets, staffing plans, and capital improvement roadmaps.
Present operational metrics and risk assessments to executive leadership.
Drive continuous improvement initiatives across safety, efficiency, and sustainability.

Requirements

Recommended Qualifications

Education- Bachelor’s in Engineering, Facilities Management, or IT-related field (electrical)
Experience- 8–12+ years in mission-critical operations; 5+ years in leadership roles.
Skills- Vendor management, SLA enforcement, CMMS/BCMS platforms, KPI reporting, client relations.
Certifications- Uptime Institute Accredited Tier Designer (ATD), PMP, OSHA 30, ITIL, ISO Lead Auditor.

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FAQs About Operation Director Jobs at Dataone

What is the work location for this position at Dataone?

This job at Dataone is located in California City, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Dataone?

Employer has not shared pay details for this role.

What employment applies to this position at Dataone?

Dataone lists this role as a Full-time position.

What experience level is required for this role at Dataone?

Dataone is looking for a candidate with "Executive" experience level.

What education level is required for this job?

The education requirement for this position is Engineering (PE). Candidates with relevant qualifications or equivalent experience may also be considered.

What is the process to apply for this position at Dataone?

You can apply for this role at Dataone either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.