Operation Manager

Position: Operation Manager

What does an Operation Manager with Paul Davis do?

• Handle client escalations
• Oversees office administrative operations
• Manages TPA's to remain in compliance and onboard the company to new TPA's.
• Assures all expenses are posted to the correct job in order to properly track job costing.
• Works with production manager and property owner to coordinate the successful completion of all jobs
• Ensures all Service level agreements are met and compliance tasks are documented in system
• Problem solves and helps people find solutions
• Manage Project Managers, Estimators and Coordinators through job review meetings.
• Has fun and is part of a growing business
• Ensure compliance with standards and regulations utilizing internal office systems
• Train new employees on software utilized to manage jobs.
• Meet operational objectives of: Sales, Gross Margin, Brand Experience
• Track metrics during bi-weekly GS&R
• Confirm budget and work orders before the start of the project.
• Ensure compliance with standards and regulations.
• Build relationships and recruit subcontractors
• Seek partnerships to improve performance with vendors and tradesmen.

Why The Team Needs You? Serving others in their time of need is not easy. We are a fast-paced, progressive company with a hands-off approach management style. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Skills Desired of Team Member:

• Organized, analytical administrative coordinator who likes a fast-paced environment
• Loves talking to people and building relationships
• Likes to problem-solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Likes math (geometry) and working with numbers and measurements
• Can review data and deductively think through what information might be missing
• Proactive, assertive personality
• Likes to create and follow systems while helping others to follow them as well
• Enjoys taking care of others
• Professional appearance and courteous manner

Team Compensation and Benefits:

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Three months of structured training to learn the Paul Davis Way
• Access to Paul Davis University and regular training opportunities
• Cell phone and computer provided by company
• PTO and Paid Holidays
• Base commission on projects completed. Our current Operation Manager yearly pay range from $50,000 to $75,000 depending on their experience. No limit to earning potential.

Team Qualifications (Requirements):

• Ability to lead and develop team
• Sound planning and organizational skills
• Excellent communication and presentation skills
• Bachelor's Degree or equivalent relevant experience

Construction project management experience is welcomed if willing to learn a new process.