Operational Systems Program Manager
Constellation IncWashington, DC
$120,000 - $150,000 / year
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Overview
Schedule
Full-time
Education
PMP
Career level
Director
Remote
Remote
Compensation
$120,000-$150,000/year
Job Description
Pay: $120,000 - $150,000 Job Description: Operational Systems Program ManagerConstellation, Inc. is seeking an experienced Supervisory Program Manager (PM) to lead execution of the Operational Secure Tracking and Reporting Support Services for U.S. Customs and Border Protection (CBP), Air and Marine Operations (AMO). The Program Manager will provide executive-level leadership and end-to-end oversight of a multidisciplinary contract covering software development, curriculum development, training delivery, accreditation, multimedia production, technical writing, and operational support services.The PM serves as the primary interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), and CBP/AMO stakeholders, ensuring all contractual, technical, administrative, financial, and security requirements are executed on time, within scope, and within budget.Key Responsibilities
- Serve as the primary point of contact for the Government (CO/COR) on all contract matters.
- Provide executive oversight of Supervisory Project Managers and the Supervisory Software Project Manager.
- Direct and manage a multidisciplinary team including software developers, instructional designers, accreditation specialists, multimedia professionals, instructors, technical writers, and training assistants.
- Ensure successful performance of OpSTAR software development and lifecycle support (Agile/DevSecOps environment), Curriculum and CBT development (SCORM/Section 508 compliant), Training scheduling and logistics, Accreditation management (e.g., FLETA-aligned efforts), Multimedia and AV production and Law enforcement and aviation instruction support
- Oversee development and submission of required deliverables, including Project Management Plans, Quality Assurance Plan, Risk Mitigation Plans, Weekly Activity Reports, Monthly Status Reports, Financial Estimates and Staffing Plans
- Ensure compliance with DHS/CBP policies, including DHS 4300A, CBP OIT standards, Section 508, security directives, and applicable FAR requirements.
- Manage contract financial performance, cost controls (including ODC approvals), and resource allocation.
- Implement proactive risk identification and mitigation strategies.
- Ensure continuity of operations and oversee transition support activities at contract closeout.
- Maintain accountability for quality of work, data security, customer satisfaction, and overall contract performance.
- At least of 5 years of experience in program or project management supporting federal contracts.
- Demonstrated experience managing large, multidisciplinary technical programs involving IT/software development and operational support services.
- Experience supporting DHS, CBP, DoD, or other federal law enforcement or aviation organizations strongly preferred.
- Proven experience managing Agile software development environments and complex stakeholder coordination.
- Strong knowledge of federal compliance frameworks, including information security, accessibility (Section 508), and quality assurance standards.
- Demonstrated experience managing budgets, staffing plans, and subcontractor performance.
- Excellent written and oral communication skills, including experience briefing senior federal leadership.
- Proficiency in project management tools (e.g., Microsoft Project, JIRA, or similar).
- Bachelor’s degree required (Business Administration, Program Management, Information Technology, Engineering, or related field); Master’s degree preferred.
- Project Management Professional (PMP) certification preferred.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance.
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FAQs About Operational Systems Program Manager Jobs at Constellation Inc
What is the work location for this position at Constellation Inc?
This job at Constellation Inc is located in Washington, DC, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Constellation Inc?
Candidates can expect a pay range of $120,000 and $150,000 per year.
What employment applies to this position at Constellation Inc?
Constellation Inc lists this role as a Full-time position.
What experience level is required for this role at Constellation Inc?
Constellation Inc is looking for a candidate with "Director" experience level.
Does Constellation Inc allow remote work for this role?
Yes, this position at Constellation Inc supports remote work, giving candidates the flexibility to work outside the primary office location.
What is the process to apply for this position at Constellation Inc?
You can apply for this role at Constellation Inc either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.