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Operations Analyst (Client Account Management)

IntraFiArlington, Virginia

$85,000 - $110,000 / year

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Overview

Schedule
Flexible-schedule
Full-time
Career level
Senior-level
Remote
On-site
Compensation
$85,000-$110,000/year
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

At IntraFi, we do more than innovate—we empower. Our services help banks provide vital financial access to small businesses, companies, and consumers across the country. With a network of more than 3,000 financial institutions, we help support the institutions that drive our economy, enabling them to fund affordable housing, family farms, and businesses of all sizes. The ability to lend locally strengthens our financial system, and our team plays a direct role in making that possible. It is this greater purpose that brings people to IntraFi and keeps them here.
As the nation’s largest deposit allocation service provider and the inventor of reciprocal deposits, IntraFi has spent over two decades creating dynamic solutions that help financial institutions grow, manage liquidity, and serve their communities. Our impact extends across institutions of all sizes—from community banks to large financial organizations—which enables us to achieve aggressive business growth objectives while helping strengthen the broader financial system. Consistently recognized by American BankerWashington Post, and Fortune as one of the best places to work, we offer a collaborative, flexible environment where innovation thrives. Join us and be part of a team making a meaningful impact on the industry, on financial institutions, and on the future of financial services.

Your Role

  • You would be a key member of our team, responsible for providing financial institutions the highest quality operational support in the sweep-processing business.

Your Responsibilities

  • Working with a collaborative team to onboard new banks and broker dealers. Working within a Salesforce based workflow process to manage and support various operational based tasks.
  • Analyze and prepare data for client presentations and operational reviews.
  • Developing, documenting, and implementing procedures that are focused on transactional processing, cash settlement and reconciliation
  • Managing the pipeline for new customers that includes updating and maintaining a contractual term tracking system used to support various reporting and analytical downstream functions 
  • Working with third-party vendors and partners to resolve operational issues with the ability to communicate key information in a timely manner

Required Experience, Skills, and Qualifications

  • Experience with artificial intelligence (AI) tools to optimize workflows, problem-solving, and productivity.
  • Financial Services or Banking industry experience, preferably in a mid or back office role (i.e. reconciliation, settlement, custodial operations, or transaction processing). Experience with traditional back-office processes and functions specific to the brokerage or banking environment is a plus.
  • Intermediate experience in Excel and the ability to run or modify SQL queries
  • Comfortable interacting with clients and external partners, with strong written and verbal communication skills.
  • Self‑starter with the ability to prioritize and manage multiple tasks in a fast‑paced environment while producing accurate, timely work.
  • Experience documenting operational procedures or writing business requirements for system enhancements.
  • Strong attention to detail, analytical thinking, and problem-solving skills.
  • Familiarity with CRM tools (Salesforce experience is a plus).
$85,000 - $110,000 a year
Employee Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance
IntraFi LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, veteran status, disability, or sexual orientation in employment of the provision of services.
IntraFi’s job application process may include online videoconference interviews, in-person interviews, presentations, and computer-based assessments. If you require reasonable accommodation to complete any part of the application process, please contact [email protected].

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FAQs About Operations Analyst (Client Account Management) Jobs at IntraFi

What is the work location for this position at IntraFi?
This job at IntraFi is located in Arlington, Virginia, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at IntraFi?
Candidates can expect a pay range of $85,000 and $110,000 per year.
What employment applies to this position at IntraFi?
IntraFi lists this position under the following employment categories:
  • Flexible-schedule
  • Full-time
What experience level is required for this role at IntraFi?
IntraFi is looking for a candidate with "Senior-level" experience level.
What benefits are offered by IntraFi for this role?
IntraFi offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Paid Vacation, Parental and Family Leave, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at IntraFi?
You can apply for this role at IntraFi either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.