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Operations Assistant - Transportation and Trailer Operations

TEN (Transportation Equipment Network)Indianapolis, IN
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Overview

Schedule
Full-time
Career level
Entry-level
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Operations Assistant – Transportation & Trailer Operations

Transportation Equipment Network (TEN)

Keep America Moving—One Trailer at a Time

Transportation Equipment Network (TEN) is the North American leader in transportation equipment and trailer solutions. With a fleet of over 80,000 trailers, 240 service bays, 118 mobile service trucks, and 430+ skilled mechanics, we deliver full‑service support that keeps our customers on the road and their businesses moving forward.

Now, we're looking for a detail‑oriented, hands‑on Operations Assistant to help keep our branch running smoothly.

What You'll Do

As an Operations Assistant, you'll be at the center of daily branch operations—balancing customer service, logistics, and hands‑on trailer coordination. You'll work closely with customers, maintenance teams, and vendors to ensure trailers are safe, ready, and moving on schedule.

Key Responsibilities:

  • Receive and intake inbound trailers for returns and walk‑in repairs
  • Inspect outbound trailers to ensure quality and safety standards are met
  • Assess trailer damage and determine required maintenance or repairs
  • Create work orders and coordinate with the Maintenance team
  • Prepare customer estimates and invoices
  • Communicate rental and lease contract details and secure customer signatures
  • Coordinate trailer movement within the yard
  • Dispatch service truck mechanics or third‑party vendors as needed
  • Perform daily trailer and equipment inventory checks
  • Maintain cleanliness and organization of the branch and work areas
  • Stay up to date on safety regulations and industry standards
  • Promote and maintain a safe work environment

What We're Looking For

  • One to two years of experience in operations
  • Proficiency in Microsoft Office applications
  • Strong communication and customer service skills
  • Strong interpersonal skills
  • Organizational skills
  • Problem-solving skills
  • Safety awareness
  • Aptitude for mechanical skills
  • Associate's degree preferred
  • Experience in the trailer/transportation industry preferred

Why Work at TEN?

We believe great work deserves great rewards. TEN offers a competitive compensation package and benefits designed to support your career and your well‑being:

  • Weekly pay
  • Medical, dental, vision & additional insurance programs
  • Generous paid time off and paid holidays
  • 401(k) with company match and profit sharing
  • Equipment allowances, education reimbursement & certification programs
  • Employee recognition programs and service awards
  • Wellness incentives

TEN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Ready to build a career that keeps the industry moving? Apply today!

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Submit 10x as many applications with less effort than one manual application.

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FAQs About Operations Assistant - Transportation and Trailer Operations Jobs at TEN (Transportation Equipment Network)

What is the work location for this position at TEN (Transportation Equipment Network)?
This job at TEN (Transportation Equipment Network) is located in Indianapolis, IN, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at TEN (Transportation Equipment Network)?
Employer has not shared pay details for this role.
What employment applies to this position at TEN (Transportation Equipment Network)?
TEN (Transportation Equipment Network) lists this role as a Full-time position.
What experience level is required for this role at TEN (Transportation Equipment Network)?
TEN (Transportation Equipment Network) is looking for a candidate with "Entry-level" experience level.
What benefits are offered by TEN (Transportation Equipment Network) for this role?
TEN (Transportation Equipment Network) offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at TEN (Transportation Equipment Network)?
You can apply for this role at TEN (Transportation Equipment Network) either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.