Operations
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Overview
Job Description
Location: New York, NY
Work model: Onsite (5 days/week, in-office)
Industry: Healthcare Technology / AI (B2B)
Compensation: $100,000–$150,000 base salary (no variable component)
About the Company (our partner)
Our partner is a fast-growing, venture-backed healthcare technology company using AI to modernize operational workflows for healthcare providers. They’re a lean, high-ownership team with strong momentum and ambitious growth plans, backed by top-tier investors and scaling quickly across sales and engineering.
The Opportunity
Our partner is hiring Strategy & Operations Leads to help scale the business during a period of rapid growth. This is a high-trust, high-autonomy role working directly with the CEO and partnering closely with sales and engineering to stand up new processes, improve execution, and build internal playbooks.
The work is intentionally cross-functional and will shift quarter-to-quarter based on the company’s priorities—e.g., one quarter improving implementations, another quarter standardizing recruiting/hiring workflows, another building foundational marketing operations. The goal is to build repeatable systems, then eventually hire specialists to own those functions long-term.
Responsibilities
- Drive cross-functional operational initiatives across the company (e.g., implementations, business operations, recruiting/hiring workflows, marketing ops)
- Build and document scalable processes, systems, and playbooks; create structure where it doesn’t exist yet
- Partner with sales and engineering leadership to prioritize projects, unblock execution, and improve team throughput
- Own project plans end-to-end: define the problem, propose solutions, coordinate stakeholders, and deliver outcomes
- Identify gaps, propose improvements, and push initiatives forward with minimal oversight
- Support occasional customer-facing projects (e.g., implementation support or customer case-study coordination), as needed
Requirements
- 2+ years of professional experience preferred (flexible for exceptional candidates)
- Proven ability to operate as a smart generalist: adaptable, resourceful, and effective across ambiguous problem spaces
- Strong execution skills: can take initiative, manage multiple workstreams, and deliver outcomes quickly
- Excellent written and verbal communication; comfortable working directly with senior stakeholders
- Willingness to work onsite in NYC 5 days/week
- High integrity, collaborative working style, and comfort in a fast-paced startup environment
Nice to have
- Background in consulting, investment banking, private equity, finance, or similar high-intensity environments
- Prior startup experience (especially in operations or strategy roles)
- Experience building internal processes (0→1) and scaling them (1→n)
- Healthcare familiarity (not required)
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
