Operations & Electronic Banking Representative

United Bank of IowaBoone, IA

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Job Description

As a member of the UBI team, this position is responsible for assisting customers with various inquiries related to Online Banking, Mobile Banking, Mobile Deposit, Bill Pay, Bank to Bank Transfers, Person to Person Transfers, My Finance Tracker and other Online Banking services. Other responsibilities include a wide range of duties related to checking and savings accounts, CD's, loans, and general ledger (GL) accounts. Additional responsibilities include daily reconciling of various general ledger accounts, computer-oriented operations, handling telephone inquiries, processing incoming and outgoing returns and other day-to-day functions of the bookkeeping department, as needed. Maintains exceptional customer service when working with or assisting all customers and employees. Sells and promotes all bank services in such a way as to enhance the bank's image within the community.

EDUCATION/TRAINING/EXPERIENCE:

Associate's Degree or higher in Banking or Business related field.

LANGUAGE SKILLS:

Strong reading, writing and verbal skills to effectively present information and respond to questions from customers, prospective customers, and other employees.

MATHEMATICAL SKILLS:

Count, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as interest and percentages.

REASONING ABILITY:

Recognize irregular or suspicious transactions and take appropriate steps to prevent loss.

Comprehend and understand bank operations, policies (manuals), and procedures.

Reconcile problems requiring common sense judgment, tact, and on-the-spot decisions.

Determine whether or not requests for confidential information should be granted or refused.

OTHER SKILLS:

Basic understanding of computer-related operations.

Interpersonal skills to deal with customers in a courteous and professional manner.

Basic understanding of debits and credits.

Proficiency with ten key calculator.

Computer skills in Microsoft Word, Microsoft Excel and database software to generate correspondence and reports.

CERTIFICATES, LICENSES, REGISTRATIONS:

None Required.

SCHEDULE:

Monday through Friday 8:00am-4:30pm.

*MUST HAVE SATISFACTORY BACKGROUND CHECK INCLUDING CREDIT HISTORY*

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FAQs About Operations & Electronic Banking Representative Jobs at United Bank of Iowa

What is the work location for this position at United Bank of Iowa?

This job at United Bank of Iowa is located in Boone, IA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at United Bank of Iowa?

Employer has not shared pay details for this role.

What employment applies to this position at United Bank of Iowa?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at United Bank of Iowa?

You can apply for this role at United Bank of Iowa either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.