Operations Coordinator (Builder Operations) AO7167521
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Overview
Job Description
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Top skills:1) Ability to diligently track and coordinate completion of open tasks for Builder construction sites.2) Clear, crisp communication (written and verbal) to customers.3) Problem solving ability, ability to resolve issues without clear direction or clarity on next steps.Schedule: Hybrid, M-F 8:30am - 5pm, Fridays remoteKEY RESPONSIBILITES/REQUIREMENTS:This position supports the day-to-day operations of our strategic Builder customers. This role is expected to be in-person 4 days per week (+1 day remote) in office in Atlanta.The operations manager will ensure execution of our daily operations with single-family builders nationwide. This support will include coordinating schedules for construction sites, managing follow-up tasks and ensuring execution, and communicating updates to internal teams and the customer. This position will also support analyses for improvement projects for builder operations.KEY RESPONSIBILITIES1. Coordinate resolution of customer escalations;2. Coordinate day-to-day tasks and follow ups with customers;3. Communicate updates internally and to customers;4. Manage open items and drive cross-functional teams to issue resolution;5. Analyze opportunities for improvement in daily operations;6. Support other team needs as they arise.KNOWLEDGE, SKILLS AND EDUCATION• Proven ability to stay organized and on top of extensive task lists, with self-drive to push the tasks through to execution.• Must be flexible and adaptable to fast-paced, ever-changing environment, with the proven ability to work in ambiguous situations or with limited direction.• Works effectively with competing priorities.• Strong Proficiency with Microsoft Office – Excel & PowerPoint.• Strong interpersonal, and communication skills (written and verbal) to coordinate and support transactions across multiple teams.• Must have the ability to meet deadlines in a fast-paced and demanding environment.• Regular, consistent and punctual attendance. Reliability and consistency is a must.• Education (include higher education, certifications, and whether required and/or preferred)• Bachelor’s degree highly preferred• Years of experience: 2+ yearsSKILLSo Attention to detailo Stays up-to-dateo Can easily document a new process or problemo Can collect and condense data into information that can be acted ono Excels with computer software programs, i.e. Excel, PowerPoint, Word and new/emerging presentation programso Building internal cross-functional relationships and partnerships
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.