Operations Manager (Medical Device Logistics)
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Overview
Job Description
[Job Description]
Key Responsibilities
- Oversee daily operations including inventory control, shipping/receiving, and order fulfillment within a regulated medical device environment
- Ensure inventory accuracy and traceability, including lot, serial, and UDI compliance across all transactions
- Manage inventory planning and stock levels, including safety stock, purchase orders, and consignment inventory support to meet surgical demand
- Lead warehouse operations, ensuring efficient processes and compliance with QMS, FDA (21 CFR Part 820), and internal procedures
- Coordinate cross-functionally with Sales, Customer Service, Quality, and external partners to ensure timely product availability and issue resolution
- Monitor and improve operational performance through KPIs (e.g., inventory accuracy, service levels, stockouts) and process improvements
- Supervise and develop team members, including scheduling, training, and performance management
- Support regulatory and quality requirements, including audits, CAPAs, returns (RMA), and recall readiness
- Provide reporting and analytics on inventory, logistics, and operational performance to management
- Support field operations, including inventory audits, loaner set management, and on-call coverage for inventory-related issues
Requirements
Qualifications
- Bachelor’s degree in Supply Chain, Operations, Business, or related field (preferred)
- 5+ years of experience in operations, logistics, or inventory management within the medical device or regulated healthcare industry
- Experience supporting consignment inventory models and surgical case support strongly preferred
- Working knowledge of FDA and ISO requirements
Technical Skills
- Advanced proficiency in Microsoft Excel (pivot tables, lookups, data analysis)
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Experience with inventory management platforms
- Familiarity with UDI requirements and traceability systems
- Experience with reporting/BI tools (Power BI or similar) is a plus
Core Competencies
- Strong understanding of inventory control, lot traceability, and regulated distribution practices
- High attention to detail with a focus on accuracy and compliance
- Analytical mindset with the ability to interpret operational data and drive decisions
- Strong problem-solving and process improvement capabilities
- Ability to manage competing priorities in a fast-paced, case-driven environment
- Effective communication and cross-functional collaboration skills
- Proven leadership and team management experience
Other Requirements
- Ability to travel for field inventory audits and customer support as needed
- Willingness to participate in an on-call rotation for operational support
Benefits
1. 100% health Insurance
2. 401k 5%
3. PTO
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
