Operations Manager
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Overview
Job Description
🚨 Now Hiring: Operations Manager – Charlotte, NC (On-Site)
Location: Charlotte, NC | Type: Full-Time
Visa Sponsorship/Relocation: Not available
We're seeking an experienced Operations Manager to lead freight forwarding operations at our Charlotte branch. This is a hands-on, high-impact leadership role managing air, ocean, import/export, and domestic freight.
Responsibilities:
- Lead daily freight operations and team performance
- Ensure compliance with TSA, FMC, and U.S. Customs regulations
- Monitor KPIs, service levels, and cost control
- Collaborate with vendors and internal teams to drive efficiencies
- Oversee P&L and process improvements
Requirements
Qualifications:
- 5+ years in freight forwarding, with 2+ years in operations leadership
- Knowledge of international/domestic logistics
- Experience with CargoWise, AS400, SAP, or similar systems
- Strong leadership, communication, and problem-solving skills
- Must be authorized to work in the U.S.
đź“Ť On-site role based in Charlotte, NC
Benefits
Standard benefits, Medical, Dental, and Vision.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.