Operations Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How will you make an impact?

The Operations Manager is responsible for leading day‑to‑day manufacturing operations at the CVG campus, driving execution, accountability, and continuous improvement across assigned work cells and functional leaders. This role partners closely with the Operations Director, Business Unit leadership, and support functions to deliver safety, quality, delivery, cost, and people objectives in a high‑mix, high‑volume manufacturing environment.

This leader sets the operational tone on the floor-balancing urgency with discipline-while building strong, capable management teams and scalable processes that support growth, customer commitments, and long‑term site stability.

What will you do?

Leadership & People Management

• Recruit, develop, and retain high‑performing Functional Managers and Operations leaders aligned to CVG operational needs.

• Partner with Talent Acquisition to define clear capability requirements and selection criteria for management roles.

• Coach and mentor managers on leadership presence, decision‑making, performance management, and accountability.

• Proactively monitor turnover, engagement, and bench strength; identify risks and implement targeted retention and succession plans.

Employee & Team Development

• Assess individual and team capability gaps; ensure training plans and standard work are in place and effectively executed.

• Validate and continuously improve training curricula for operations leadership and frontline management.

• Build succession pipelines for critical leadership roles to support business continuity and growth.

• Foster a culture of ownership, continuous improvement, and operational excellence.

Performance Management & Execution

• Establish clear, measurable goals aligned to site and Business Unit priorities (Safety, Quality, Delivery, Cost, Productivity, and People).

• Drive consistent use of operational metrics, dashboards, and tiered accountability reviews.

• Provide timely, direct feedback and coaching based on performance data and observed behaviors.

• Ensure performance evaluations are completed accurately, fairly, and on time.

• Lead teams through periods of change, escalation, or operational disruption while maintaining focus and discipline.

Communication & Engagement

• Ensure consistent, transparent communication across operations leadership and frontline teams.

• Create forums for two‑way communication, idea sharing, and problem‑solving.

• Recognize and reinforce strong performance in a fair and consistent manner.

• Adapt communication style to effectively engage diverse teams across shifts and functions.

Business Strategy & Alignment

• Translate site and corporate strategy into executable operational plans.

• Align workcell execution with customer requirements, capacity plans, and financial targets.

• Provide regular updates to the Operations Director and Business Unit leadership on performance, risks, and improvement initiatives.

Cost & Resource Management

• Identify and execute cost‑reduction opportunities through process optimization, labor efficiency, and waste elimination.

• Monitor cost trends and productivity metrics; ensure corrective actions are implemented when targets are missed.

• Partner with Finance, Engineering, and Quality to balance cost, quality, and delivery outcomes.

Forecasting & Planning

• Support accurate headcount, capacity, and production forecasting for the CVG campus.

• Analyze forecast vs. actual performance to identify trends, risks, and improvement opportunities.

Technical & Operational Excellence

• Drive continuous improvement through data‑driven analysis, KPI management, and structured problem‑solving (QRQC, RCA, Kaizen).

• Ensure standard work, procedures, and work instructions are effective, current, and consistently followed.

• Champion best‑in‑class manufacturing practices and share learnings across Jabil sites.

• Partner with Engineering and Quality to improve process capability, yield, and customer satisfaction.

• Ensure full compliance with all Jabil policies, including Safety, Quality, Security, and Confidentiality.

• Promote a strong safety culture and ensure adherence to all health and safety requirements.

How Will You Get Here?

• Bachelor's degree or equivalent combination of education and experience.

• Minimum 10 years of relevant Manufacturing or operations experience, including at least 5 years in a leadership or management role.

• Leadership background that is hands on - leads from the front, culture and change mgmt driver.

• Experience operating in a complex, matrix, fast‑paced manufacturing environment (EMS preferred).

• Ability to work and connect cross functionally across multiple teams and be influential even without authority.

• Safety mindset.

• Strong working knowledge of operational metrics, labor planning, and continuous improvement methodologies and tools.

• Proficiency with enterprise systems and tools (Workday, SAP (ERP/MES), standard Microsoft Office applications).

Benefits You Will Receive While Working With Jabil:

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options

• 401K match

• Employee Stock Purchase Plan

• Paid Time Off

• Tuition Reimbursement

• Life, AD&D, and Disability Insurance

• Commuter Benefits

• Employee Assistance Program

• Pet Insurance

• Adoption Assistance

• Annual Merit Increases

• Community Volunteer Opportunities

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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