Operations Manager / Front Office Manager (Hampton Inn-Georgetown)
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Overview
Remote
On-site
Compensation
$17-$19/hour
Job Description
Operations Manager / Front Office Manager
Company: Rainmaker HospitalityProperty:Hampton Inn Lexington/GeorgetownLocation: 128 Darby Drive, Georgetown, KY 40324Position Type: Full-Time
Job Summary
Rainmaker Hospitality is seeking an energetic, hands-on Operations Manager / Front Office Manager to join our team at the Hampton Inn in Georgetown, KY. In this vital leadership role, you will oversee daily front office workflows, manage guest service standards, and coordinate department operations to ensure our guests experience signature "Hamptonality". You will work closely with the General Manager to drive financial performance, maintain brand compliance, and mentor a dedicated team.
Key Responsibilities
- Front Office Leadership: Supervise daily front desk operations, including check-ins, check-outs, guest registrations, and cash handling accuracy.
- Cross-Department Collaboration: Partner smoothly with housekeeping, maintenance, and breakfast teams to guarantee room readiness and flawless daily workflows.
- Team Management: Recruit, train, schedule, and mentor team members, fostering a positive, high-morale work culture.
- Guest Satisfaction: Proactively resolve guest feedback and maintain top-tier customer satisfaction and cleanliness scores.
- Operational & Financial Support: Assist the General Manager with labor budget management, inventory control, and vendor invoice tracking.
- Brand Compliance: Ensure strict adherence to Hilton Quality Assurance (QA) standards, safety protocols, and audit requirements.
Qualifications & Requirements
- Experience: Minimum of 2 to 3 years of progressive hotel guest service/operations experience.
- Education: High school diploma required; Associate’s or Bachelor’s degree in Hospitality or Business Administration is Recommended, (experience Matters).
- Skills: Strong leadership, problem-solving, and communication skills in fluent English.
- Availability: Flexible schedule required, including availability to work weekends and holidays as hotel demands require.
What We Offer:
- Paid training
- Health, dental, and vision benefit options
- Opportunities for career growth within Rainmaker Hospitality’s growing portfolio of properties
Rainmaker Hospitality is an Equal Opportunity Employer.
Automate your job search with Sonara.
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FAQs About Operations Manager / Front Office Manager (Hampton Inn-Georgetown) Jobs at RAINMAKER TEAM LLC
What is the work location for this position at RAINMAKER TEAM LLC?
This job at RAINMAKER TEAM LLC is located in Georgetown, KY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at RAINMAKER TEAM LLC?
Candidates can expect a pay range of $17–$19 per hour for this role.
What employment applies to this position at RAINMAKER TEAM LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at RAINMAKER TEAM LLC?
You can apply for this role at RAINMAKER TEAM LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.