Operations Manager

Operations Manager

Req Id: 2492

Workplace Type: On-Site

Job Shift: 1st

Brand: Ryerson

Job Location: Wilmington

Posting Start Date: 4/29/26

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Ryerson is seeking an Operations Manager to lead and oversee the management and strategic operations of our warehouse functions. In this role, you will formulate strategies, enforce company policies, and enhance performance through effective data management and financial reviews. Your expertise will be crucial in identifying trends and assessing opportunities to improve processes and execution, ensuring our operations run smoothly and efficiently.

Roles and Responsibilities

• Leading and managing a team of front-line supervisors in the planning and execution of day-to-day operations ensuring a focus on a safety-first culture
• Managing staffing, supply, and equipment needs based on forecasted volume
• Mentoring, developing, and expanding talent and performance initiatives throughout the location
• Identifying and creating continuous process improvement opportunities
• Driving strategic initiatives as required
• Overseeing machine and building maintenance to ensure preventative maintenance programs are in place to minimize downtime
• Ensuring warehouse staff are trained in health, safety, and environmental practices pertinent to their positions as required by the Occupational Safety and Health Administration (OHSA) and company policies
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• College degree preferred or High School Diploma with 7 plus years of manufacturing experience
• 5 plus years of warehouse operations experience, preferably in the metal processing/distributing industry
• Knowledge of ISO policies, procedures, and work instructions as outlined by ISO 9001:2008
• Knowledge of statistical process control, warehousing, metal handling, equipment operation, and transportation regulations and procedures
• SAP experience preferred
• MS Office experience (Word, Excel, etc.)
• Excellent organizational, analytical, problem-solving, negotiation, and leadership abilities
• Demonstrated experience in continuous improvement initiatives - e.g. lean manufacturing, 5S, LEAN, 6-sigma etc.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.