Operations/Sales: Client Solutions Associate

Coastal Wave RecruitingNew York, NY

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

Our client, a venture-backed B2B software startup, is hiring Client Solutions Associates to help scale its expert network and client impact.

As part of the Client Solutions team, you'll sit on the front lines of connecting clients with the right subject matter experts through qualitative interviews. This is a fast-paced, highly collaborative role where you'll own research projects end-to-end, build relationships with both clients and experts, and help shape processes as the company grows.

You'll partner closely with product and engineering teams, translating real-time client feedback into platform improvements and helping refine the overall user experience.

What You'll Do

Client–Expert Matching: Identify and recruit the right experts for client research needs, ensuring high-quality outcomes and strong client satisfaction.
Project Ownership: Manage research projects from intake through expert sourcing, scheduling, and completion using internal networks and external outreach channels.
Performance Tracking: Monitor feedback and engagement to maintain a high-quality expert network and drive successful research outcomes.
Cross-Functional Collaboration: Share frontline insights with product and engineering teams to continuously improve workflows and platform functionality.

Requirements

0–4 years of professional experience (including strong new grads)
Undergraduate degree required
Excellent communication skills and comfort in client-facing environments
Ownership mindset with strong problem-solving ability
Growth-oriented, optimistic, and motivated by ambitious goals
Ability to thrive in a fast-moving startup environment

Bonus Points

Prior startup experience
Customer success or client-facing background
Strong curiosity across industries and professional roles
Demonstrated leadership or initiative during college (clubs, TA roles, etc.)

This is an ideal opportunity for someone who wants real ownership early in their career while helping shape how a high-growth startup delivers value to its clients.

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FAQs About Operations/Sales: Client Solutions Associate Jobs at Coastal Wave Recruiting

What is the work location for this position at Coastal Wave Recruiting?

This job at Coastal Wave Recruiting is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Coastal Wave Recruiting?

Employer has not shared pay details for this role.

What employment applies to this position at Coastal Wave Recruiting?

Coastal Wave Recruiting lists this role as a Full-time position.

What experience level is required for this role at Coastal Wave Recruiting?

Coastal Wave Recruiting is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Coastal Wave Recruiting for this role?

Coastal Wave Recruiting offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Coastal Wave Recruiting?

You can apply for this role at Coastal Wave Recruiting either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.