Operations Shift Lead, 3rd shift
Tetrad Digital Integrity LLCArlington, VA
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Overview
Schedule
Alternate-schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Paid Holidays
Job Description
Tetrad Digital Integrity (TDI) is a leading-edge cybersecurity firm with a mission to safeguard and protect our customers from increasing threats and vulnerabilities in this digital age.TDI is currently seeking an Operations Shift Lead, 3rd shift (10PM to 6AM) to join the Compartmented Enterprise Services Office (CESO) effort. This program is establishing a modern secure web service (SWS) operation as part of a state-of-the-art, highly automated platform capable of supporting a rapidly expanding customer population. This position is onsite 5 days/week in Arlington, VA and requires an active TS/SCI clearance.PREFERRED QUALIFICATIONS:
RESPONSIBILITIES:
- Lead and coordinate operations tasks during assigned shifts.
- Oversee Monitoring of network, servers, applications, and infrastructure for outages and performance issues.
- Own incident triage, escalation, and resolution through closure.
- Coordinate with network, systems, security, application, and vendor teams.
- Ensure adherence to SLAs, escalation procedures, and operational runbooks.
- Review alerts and incidents for trends, recurring problems, and potential improvements.
- Conduct shift handovers and maintain accurate operational documentation.
- Mentor and provide technical guidance during complex incidents.
- Prepare incident reports, shift summaries, and operational metrics.
- Participate in major incident management and post-incident reviews.
- An active TS/SCI security clearance is required for this position.
- Currently possess DoD 8750 certification at least IAT level II, e.g Security+ce.
- Bachelor's degree and 4+ years of overall related experience with a Windows or Linux server environment. Additional experience, education and training may be considered in lieu of degree.
- Previous experience leading an operations team or acting as a senior escalation point.
- Comfortable working 24×7 shifts, including nights, weekends, and holidays.
- Prior experienced with DISA and DISA’s support to mission partners.
- Previous shift-lead or team-lead experience in a DoD, military, or cleared NOC/SOC environment.
- Experience refining shift SOPs, playbooks, or escalation procedures based on operational trends.
TDI does business with the federal government, which restricts employment to individuals who are either US citizens or lawful permanent residents of the United States.
“TDI is an Equal Opportunity Employer. Employment decisions are made based on individual qualifications, merit, and business needs. We do not discriminate in employment opportunities or practices based on race, color, religion, sex, or national origin, in accordance with applicable federal laws.”
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FAQs About Operations Shift Lead, 3rd shift Jobs at Tetrad Digital Integrity LLC
What is the work location for this position at Tetrad Digital Integrity LLC?
This job at Tetrad Digital Integrity LLC is located in Arlington, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Tetrad Digital Integrity LLC?
Employer has not shared pay details for this role.
What employment applies to this position at Tetrad Digital Integrity LLC?
Tetrad Digital Integrity LLC lists this position under the following employment categories:
- Alternate-schedule
- Full-time
What experience level is required for this role at Tetrad Digital Integrity LLC?
Tetrad Digital Integrity LLC is looking for a candidate with "Director" experience level.
What benefits are offered by Tetrad Digital Integrity LLC for this role?
Tetrad Digital Integrity LLC offers Paid Holidays for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Tetrad Digital Integrity LLC?
You can apply for this role at Tetrad Digital Integrity LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.