Operations Supervisor / Snow & Landscaping

Join a fast-paced, growing, and exciting company full of great opportunities!About UsOur culture is unique and driven by our core values – trust, reliability, innovation, and service – and fundamental belief that all work is honorable, and we acknowledge the dignity of those who do it. Come join our fast-growing team and experience the KBS difference! KBS, North America’s largest privately-owned facility services provider and trusted partner to leading operations and facility managers across 100k client locations, is looking for Operations Supervisor to join our growing team! For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce.If this sounds like you, then why wait, APPLY TODAY!!LocationRemoteShiftMonday- Friday   8am- 4pmPay$25.00Work Experience: 3+ years in an Operations Supervisor role, ideally with experience in exterior services or another service-related field with high customer/client contact.

Position Summary:

This remote position as a Operations Supervisor is the operations leader for all members of a client-centric team and ensures service delivery in a manner that meets or exceeds client expectations. This position is directly responsible for the operational delivery objectives that are set forth by the client scopes of work and service level agreements. The Operations Supervisor leads a team of Account Coordinators and drives the customer service experience by measuring and analyzing performance metrics in alignment with key company objectives centered on exceptional service, customer retention, and quality assurance.

Knowledge:

• Knowledge of landscape and snow industry

• Advanced experience with Microsoft Office, with an emphasis on Excel

• Mathematical skills

• Ability to analyze and disseminate data and create reports

Skills:

• Demonstrates excellent interpersonal, listening, and conflict management skills

• Possesses adaptability, resourcefulness, ability to navigate varying requests, and stress tolerance

• Has excellent communication skills, both oral and written

• Possesses strong mathematical skills, ability to analyze and disseminate data, and create reports

• Ability to analyze problems and implement effective solutions

• Superior attention to detail, data entry accuracy, and editing skills

• Demonstrates superior time management skills, including sensitivity to urgent matters

• Demonstrates honesty and integrity at all times

• Ability to follow appropriate safety guidelines

• Demonstrates ability to be flexible, prioritize tasks and responsibilities, and complete duties and

projects within the allotted time

• Able to respond to change productively and to handle additional tasks and projects as assigned

• Through actions and example ensures that KBS values are fully incorporated into company customer

and vendor interactions

As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, prescription drugs, dental, vision and more!

• Paid & Unpaid Time Off
• Life Insurance
• Supplemental Health Insurance (E.G., Accident)
• 401k plan with a match
• Quick Pay – voluntary benefit offered to both full-time and part-time KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day.
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics