Operations Team Member- Rize Sports

OPERATIONS TEAM MEMBER - Rize SportsTSHO SFM, LLCLOCATION: Leetsdale, PADEPARTMENT: OPERATIONSREPORTS TO: OPERATIONS MANAGERSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANYRize Sports is an indoor basketball facility in Leetsdale, Pa. The facility features three regulation basketball courts and one championship basketball court with seating for around 250 spectators.Rize Sports is a managed facility by TSHO SFM, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Operations Team Member will be responsible for a variety of duties dependent upon the need for the day while providing participants with quality program experience. This position is an active part of the conversion/changeover process before, during and after events.PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Provide courteous and friendly service to all guests and staff

Be responsive to guest concerns and direct to appropriate manager to resolve

Follow all facility policies and procedures

Have general knowledge regarding program options and facility events

Assist other departments, as necessary

Setup and take down of basketball courts, pickleball nets, tables, chairs, and event related items

Ensure correct equipment is available for all games and events

Monitor play areas including courts

Keep supervisor informed of issues and updates

Complete and file corresponding paperwork as necessary

Assist with daily maintenance and upkeep of department equipment

Complete special projects, daily assignments, and other duties as directed by managementMINIMUM QUALIFICATIONS:A flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance are necessary

Excellent communication skills, both verbal and written

Ability to maintain focus in a high-volume, fast-paced environment

Must have excellent guest service skills

Must be detail-oriented and have outstanding organizational skills

Ability to multi-task and prioritize

Ability to remain calm and focused in difficult and stressful situations

Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members

Must work well with others

Must take personal initiative for the betterment of the team and facility

Commitment to the safety and wellbeing of others

Must be able to work independently in a busy environment

Must have a valid driver's licenseWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift fifty pounds waist high

Will be required to stand for extended periods of time

Will be required to work indoors year-roundMust comply with safety and health code standards

The facility has intermittent noise

Must wear proper uniformPREFERRED:General sports and event knowledge

Able to work on an electric scoreboard

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