
Order Management Specialist
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Overview
Job Description
PRIMARY JOB DUTIES:
Order EntryOrder tracking/shipment status updatesAnswering phonesPart number entry as neededCustomer/contact entryFraud Detection
ESSENTIAL KSAs (Knowledge, Skills, Abilities):
Ability and comfort working with computer applications- the majority of time is spent working in NetSuiteDisplay a high level of punctuality and dependabilityExcellent attention to detailFast and accurate typing skillsPersonable and team-player attitudeCapability to work in a fast-paced environmentAbility to communicate in a clear and helpful manner when corresponding with customersAptitude for multi-tasking, task-switching, and strong organizational skillsSkilled time manager with a strong drive toward productivity
PREFERRED SKILLS:
Familiarity with NetSuite or similar business management softwareExperience using a multi-line telephone systemExperience with sharing a workload while working as part of a team 4. Experience working in an open office environmentExperience working in an open office environment
LOCATION:This position is located in South Burlington, Vermont, with the option to work from home 40% of thetime following the completion of training.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
