Order Processor- Overnight

North Coast SeafoodsBoston, MA

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Overview

Schedule

Full-time

Career level

Senior-level

Job Description

SUMMARY

The Overnight Order Processor supports our Food Service division-formally known as HRI (Hotel, Restaurant, and Institution)-and requires a team member with strong organizational skills to service customer orders overnight.

This role is responsible for accurately processing customer orders, including entering orders into NAV, troubleshooting any order-related issues, communicating instructions to the Shipping & Receiving teams, and ensuring all shipments are fulfilled accurately and delivered on time.

The PM Order Processor collaborates closely with the Food Service/HRI picking teams, trucking, and customers to coordinate pickups, monitor delivery schedules, track inventory levels, and communicate supply or product needs to leadership as necessary.

This position reports to the HRI Inside Sales Leadership.

DUTIES AND RESPONSIBILITIES

Review, enter, and confirm all incoming and scheduled customer orders daily.
Ship-confirm processed orders and ensure accuracy through the internal computer system.
Maintain adherence to deadlines for order cutoffs, delivery schedules, and customer-specific requirements.
Perform routine administrative functions such as data entry, file maintenance, reporting, and system updates.
Review daily orders and communicate delivery info with Food Service sales and floor team
Handle issues or discrepancies with shipments or orders that occur overnight
Service customers' requests, resolve complaints, and problem solve issues that occur overnight
Monitor inventory counts and communicate supply issues with leadership as needed
Other responsibilities as assigned

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FAQs About Order Processor- Overnight Jobs at North Coast Seafoods

What is the work location for this position at North Coast Seafoods?

This job at North Coast Seafoods is located in Boston, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at North Coast Seafoods?

Employer has not shared pay details for this role.

What employment applies to this position at North Coast Seafoods?

North Coast Seafoods lists this role as a Full-time position.

What experience level is required for this role at North Coast Seafoods?

North Coast Seafoods is looking for a candidate with "Senior-level" experience level.

What is the process to apply for this position at North Coast Seafoods?

You can apply for this role at North Coast Seafoods either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.