Organizational Change Management Specialist

Job Title: Organizational Change Management Specialist Duration: 5 months Work Location: Hybrid Hours: 37.5/week Overview: This is a high-impact, temporary position focused on maintaining momentum for the BEST Program. The primary objective is to align and prepare four key workstreams, Training, Communications, Readiness, and Support to ensure a seamless launch for the upcoming project phase. This role serves as the bridge between current operations and future requirements prioritizing workstream alignment, gap analysis, and stakeholder continuity, to ensure operational readiness. Duties: " Assess the current progress of the Training, Communications, Readiness, and Support teams to ensure all activities are synchronized with the broader project roadmap. " Identify and flag any potential adoption risks or performance gaps that could impact the upcoming rollout, developing immediate mitigation strategies. " Maintain trusted relationships with agency leaders and stakeholders, ensuring they remain informed, engaged, and "project-ready ". " Oversee the finalization of critical prep materials, including user readiness assessments and the initial design of the post-implementation support model. " Lead and motivate four diverse teams (comprising of state and vendor staff), ensuring weekly tasks stay on track and align with PMO milestones. " Provide regular progress reports to program leadership and maintain meticulous documentation to ensure project continuity. Qualifications: " Proven ability to quickly "step into " a complex project environment and build immediate credibility with a large team. " Deep understanding of OCM methodologies with specific experience in readiness assessments and alignment strategies. " Skilled at balancing day-to-day "firefighting " with long-term strategic preparation. Hybrid Work Model: The BEST program operates under the Office of the Comptroller (CTR) hybrid work model. Under this policy, employees are currently required to work a minimum of four (4) business days per month (two (2) set by management and two (2) set by the employee) on-site at CTR's Boston office and may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the telework policy. Under this policy, all employees must be able to report to the Boston office with little or no notice, even including the same workday should an exigent circumstance arise. Therefore, a reasonable proximity to the office is necessary. CTR does not reimburse for employees to travel to the office. In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily on-site role may be necessary.