Outbound Call Center Agent

Steadfast EmploymentJackson, MS

$15 - $15 / hour

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Overview

Compensation

$15-$15/hour

Job Description

We are seeking experienced Call Center Representatives to join our fast-paced, high-volume call center in Jackson, MS. This is an on-site position (not remote) and requires strong customer service skills, professionalism, and the ability to thrive in a structured environment.

Training class begins on April 6th, 2026!

Key Responsibilities

Handle outbound calls while reading verbatim from a script
Meet and maintain call center performance metrics, policies, and procedures
Receive and apply coaching and feedback to continuously improve performance
Maintain professionalism in a high-volume, fast-paced environment
Sit for extended periods while managing continuous call activity

Qualifications / Requirements

Previous call center experience required
6 12 months of customer service experience preferred
Strong basic computer and navigation skills
Ability to pass a background check
Must pass pre-screener for training
Must adhere to a 30-day probationary period with strict attendance requirements
Excellent verbal communication and active listening skills
Dependable, coachable, and goal-oriented

Shift Details

Please apply if you are interested in being a part of our next training group! Class begins on March 2nd, 2026.
- To qualify, you must complete an intake interview at our office and attend a pre-screener on the job site.
Schedule: Monday Friday, 8:45 AM 5:00 PM, with two required Saturdays per month (8:45 AM 4:00 PM)
Pay: $15.00 per hour
Pay Schedule: Weekly pay

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FAQs About Outbound Call Center Agent Jobs at Steadfast Employment

What is the work location for this position at Steadfast Employment?

This job at Steadfast Employment is located in Jackson, MS, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Steadfast Employment?

Candidates can expect a pay range of $15–$15 per hour for this role.

What employment applies to this position at Steadfast Employment?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Steadfast Employment?

You can apply for this role at Steadfast Employment either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.