Outbound Customer Service Representative

About Docketly:

Docketly, sister company to ABC Legal Services, is a growing company in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and safe. By combining our own software with a nationwide network of attorneys, we have redefined the what’s possible for the legal services industry. 

Key Responsibilities:

• Learn how we deliver scripted dialogue to schedule attorneys for hearings 
• Learn how the business operates quickly, and be able to make calls frequently. Portray our standards of customer support specialist
• Ability to meet or exceed specific set goals and metrics
• Daily stand-up meetings with the team

Qualifications:

• A solutions-focused mindset and ability to work in an environment which demands the ability to identify problems and drive appropriate solutions Excellent verbal and written, organizational, presentation, and communication skills
• Technical savviness
• Strong analytic capability - the ability to transform data into insight
• Ability to function in a fast-paced and innovative environment
• Ability to read, write and speak English

Being a Docketly employee means:

• Comprehensive Medical, Dental Vision Coverage 
• 401K plan with company matching
• Transit benefits
• Excellent growth opportunities

People who should apply for our Docketly Support Specialist (Sales):

• Eager to grow with a scaling business
• Comfortable in a fast-paced environment
• Confident on the phone
• Learn to solve problems before they exist
• Comfort with high volume workload; not being afraid to "roll up your sleeves"
• Leverage strategic thinking, influencing and coaching skills.

Pay Range: $20.00 to $20.00

Schedule: Monday through Friday, In Person in our Longmont, CO Office.