Overnight Team Member

Planet FitnessPortland, Oregon

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Senior-level

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources

Who we are Planet Fitness is the brand of choice in the health and fitness industry, with a mission statement of providing a clean, affordable, and non-intimidating gym environment for everyone. Our franchise opened its first location in April of 2011 in Vancouver, WA. Since then, we have expanded to 13 locations across OR and WA with an ambitious scheduled development plan over the next five years.

At Planet Fitness, we pride ourselves on building an atmosphere of positivity and inclusivity in our business. Our company culture is shaped around equity, hard work, and trust. As we believe growth comes from service excellence, our company is focused on training and developing our team to deliver the best member experience. Planet Fitness is a place for motivated team members who possess a passion for health and wellness, great customer service and hunger for growth and development.

About the role

The Overnight Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. We pride ourselves in offering a consistent experience throughout the overnight hours with being open 24/5. The Overnight Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day and maintaining the cleanliness standards of the club. Why you should join Planet Fitness!You want to contribute to building an atmosphere of positivity, inclusivity, and you value a culture of equity, hard work, recognition, respect, and trust. Join an inclusive and casual team environment with co-workers who, like you, will help make us all great.

Work-out for free and enjoy the Black Card amenities Generous PTO plan.

Build a career through advancement opportunities.

What you'll do

Follow the 10/5 Rule: Intentionally acknowledge anyone within 5 feet whether they're coming in/leaving the Club, out on the floor, or up at the Front Desk.
Conduct accurate Tours and Info. Calls for Prospects through memorization of specific scripts.
Handle all Front Desk activities, including: -Personalized check-ins for every Member, Guest, and Prospect.- Address security issues with check-ins (such as no photo on file) and overdue balances.- Answer phones in a friendly manner and assist with a variety of questions.- Take Prospects and Guests on tours, educate on membership options, and get them signed up.- Facilitate updates to Member accounts, such as updating billing information or rewriting an agreement.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Operate tanning booths and other amenities for Black Card Members.
Assist in maintaining the cleanliness of all aspects of the club.
Communicate and coordinate with the day shift and overnight support positions to ensure seamless club operations.

Qualifications/Requirements

Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Strong listener with the ability to empathize and problem-solve.
Current CPR/AED Certification preferred.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Ability to work overnight shifts
Must be able to occasionally lift up to 50 lbs.
Will encounter cleaning agents during shift

This is a full-time, nonexempt position. Days and hours of work can be anywhere between Monday through Sunday, 10 p.m. to 6:00 a.m. To include holidays.

Compensation: $16.45 per hour

JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

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FAQs About Overnight Team Member Jobs at Planet Fitness

What is the work location for this position at Planet Fitness?

This job at Planet Fitness is located in Portland, Oregon, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Planet Fitness?

Candidates can expect a pay range of $16.45.

What employment applies to this position at Planet Fitness?

Planet Fitness lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at Planet Fitness?

Planet Fitness is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Planet Fitness for this role?

Planet Fitness offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Planet Fitness?

You can apply for this role at Planet Fitness either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.