Overview
Job Description
About Balance Claims
Balance Claims (https://balanceclaims.com) provides full-service claims administration, estimating, and advisory services for contractors in the insurance restoration industry. We integrate into our clients’ workflows to help manage construction job files efficiently so they can focus on selling, building, and billing.
Paid Internship – Operations & Project Support
In Office – Indianapolis, IN
Balance Claims is seeking motivated and detail-oriented interns to support our operations team across multiple departments, including Administrative, Customer Service, and Production.
This is a hands-on internship designed to provide real-world experience in a fast-paced, process-driven environment. Interns will work directly within our systems and workflows, supporting active project files and gaining exposure to how construction job file administration is managed across multiple stages of the process.
This role is ideal for individuals interested in operations, business, or the insurance restoration industry who are looking to build practical experience and develop professional skills.
This is a paid, in-office internship with the potential for long-term involvement and full-time opportunities based on performance.
What You’ll Be Responsible For
Support day-to-day operations across Administrative, Customer Service, and Production teams
Assist with managing project files, including data entry, documentation handling, and task tracking
Help coordinate communication between internal teams and clients through various systems
Review incoming information for completeness at a high level and assist in routing tasks appropriately
Participate in workflow execution to help ensure projects move efficiently through the system
Provide general support to team members and management as needed
What You’ll Gain
Exposure to real business operations within a structured, process-driven environment
Experience working with CRM systems and project management workflows
Understanding of how construction and insurance restoration projects are managed
Development of communication, organization, and problem-solving skills
Opportunity to explore multiple roles within the company and identify long-term career paths
Qualifications
Strong communication skills and attention to detail
Ability to stay organized while managing multiple tasks
Basic computer proficiency and willingness to learn new systems
Positive attitude and willingness to take ownership of assigned work
Comfortable working in an in-office environment
Internship Details
Paid internship
Up to 40 hours per week
In-office position based in Indianapolis, IN
Opportunity for full-time employment based on performance and company needs
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