Park Superintendent II

Position Number: 22162912

Location: Delta Heritage Trail State Par- PT15

County: Phillips

Anticipated Starting Salary: $63,085.98

The Assistant Superintendent is responsible for coordinating maintenance activities over 84 miles of trail, including trail maintenance construction projects such as bridge repair and trail resurfacing. Because the park covers a large geographical area (a 2-hour drive from one end to the other), this position is highly active and daily frequent travel is required. The position requires regular travel across all trail sections by vehicle, side by side, bicycle, or on foot. Success in the role depends on demonstrated knowledge of trail maintenance practices, strong computer proficiencies for reporting and coordinating tasks, and the ability to respond effectively to operational and emergency situations. The ideal candidate will exhibit excellent communication skills, a commitment to teamwork, adept at managing multiple priorities, able to adapt to quickly changing priorities, thrives in high activity setting, and the ability to collaborate effectively with staff at all levels to ensure efficient operations and high quality of visitor experiences.

The Arkansas Department of Parks, Heritage and Tourism has three major divisions: Arkansas State Parks, Arkansas Heritage and Arkansas Tourism. Arkansas State Parks manages 52 state parks and promotes Arkansas as a tourist destination for people around the country. Arkansas Heritage preserves and promotes Arkansas's natural and cultural history and heritage through four historic museums and four cultural preservation agencies. Arkansas Tourism improves the state's economy by generating travel and enhancing the image of the state.

Position Information

Job Series: Parks- Competitive

Classification: Park Superintendent II

Class Code: RPA18C

Pay Grade: SGS08

Salary Range: $63,086- $93,367

Job Summary

The Park Superintendent II is responsible for managing the day-to-day operations of a small to mid-sized state park or a specific division within a larger park. This role ensures the effective operation, maintenance, and visitor services of the park while protecting natural, cultural, and recreational resources. The position requires a blend of leadership, operational oversight, and customer service skills to enhance public access, safety, and enjoyment of the park.

Primary Responsibilities

Oversee daily park operations, including facility maintenance, recreational programs, and visitor services. Implement state regulations, park policies, and environmental protection standards. Ensure trails, campsites, recreational areas, and park facilities are maintained to high standards. Assist in emergency preparedness and response planning, including visitor safety and weather-related incidents. Supervise facility staff, park interpreters, park rangers, maintenance staff, seasonal employees, and volunteers. Supervises staff by interviewing, recommending staff for hire/fire, assigning and reviewing work, counseling, and evaluating the performance of incumbents. Provide exceptional customer service to park visitors and address public inquiries. Oversee educational and recreational programs, ensuring alignment with conservation and heritage goals. Manage park reservations, special events, and group tours to enhance visitor experience. Assist in educational and recreational programs, ensuring alignment with conservation and heritage goals. Assist with budget planning, expenditure tracking, and revenue generation activities. Monitor concessionaire agreements, fee collection, and park retail operations. Prepare operational reports, maintenance logs, and grant proposals to support park funding. Monitor natural habitats, wildlife populations, and resource conservation initiatives. Oversee invasive species management, land restoration, and ecological protection projects.

Knowledge and Skills

Ability to supervise and train staff, delegate tasks, and resolve conflicts. Strong decision-making and problem-solving skills to address operational challenges. Experience in budget management, procurement, and operational planning. Excellent communication and interpersonal skills to engage with visitors and stakeholders. Strong public speaking and presentation skills for educational programs and outreach. Ability to handle visitor complaints and ensure a positive park experience. Knowledge of park operations, recreation management, and facility maintenance. Familiarity with environmental conservation laws, safety regulations, and state policies. Competence in basic financial management, reporting, and data analysis. Ability to operate maintenance equipment, vehicles, and tools safely. Understanding of hiking trail upkeep, wildlife management, and habitat preservation. Awareness and ability to respond to first aid, CPR, and emergency response protocols (training will be provided).

Minimum Qualifications

At least three years of experience in park management, natural resource management, outdoor recreation administration, or a related field, including one year in a leadership capacity.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Little Rock