Parking Enforcement Officer

Job Profile:

Service and Support Assistant 2 Non-Exempt

Job Family:

Service and Support

Time Type:

Full time

Max Pay – Depends on experience:

$20.50 USD Hourly

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Profile Summary:Contributes to the efficiency of university operations by managing diverse functions, including parking and transit and strategic partnerships. Responsible for materials movement, event support, and delivering high-quality customer service to various university stakeholders.

Job Description:

The Parking and Transportation Services Department is seeking a Parking Enforcement Officer with a strong commitment to customer service and safety.  This role supports 24/7 parking operations by patrolling university properties, enforcing parking regulations, and assisting the public.  The ideal candidate will be dependable, detail-oriented, and capable of working independently during assigned shift hours.

Schedule: Monday – Friday, multiple shifts available

• 11:00am- 7:30pm, Monday- Friday

• 2:30pm- 11:00pm, Monday- Friday

Note: Training may require a temporary training location and shift hours. Alternate hours may be assigned with advance notice. Eligible shifts receive up to $1.50/hour shift differential.

Position Salary Range:

• $20.50 per hour

Essential Duties:

• Patrol assigned areas to identify and cite vehicles in violation of ASU parking regulations.

• Provide customer assistance, including directions, resolving complaints, and handling lockouts or battery jumps.

• Issue warnings or citations; install immobilization devices; initiate towing or impoundment as needed.

• Document daily activities, interactions, and citations; submit end-of-shift reports.

• Monitor and report damaged or missing signage and malfunctioning parking equipment.

• Use AIMS and other systems to perform enforcement actions.

• Direct traffic and enforce parking controls during university events.

• Conduct minor equipment repairs and issue citations as necessary.

• Train new staff in enforcement procedures and equipment usage.

• Prepare for and potentially provide testimony in parking appeals or court hearings.

• Drive ASU-owned or leased vehicles and carts on and between campus locations.

• Perform other duties as assigned to support campus safety and parking operations.

Desired Qualifications:

• Two years of parking enforcement or related experience.

• Experience in customer service (minimum 6 months).

• Experience in parking operations or enforcement (1 year preferred).

• Ability to communicate clearly and professionally, both in writing and verbally.

• Comfortable using Microsoft Word, Excel, Outlook, and computer-based systems.

• Background in law enforcement, security, or other regulatory roles.

• Experience documenting incidents and writing detailed reports.

• Familiarity with Aims and Amano or similar enforcement software.

• Bilingual abilities are a plus.

Special Requirements:

This position requires possession of a valid Arizona Class D Driver’s License at the time of hire and throughout employment. Candidates must also maintain an acceptable driving record, defined as fewer than five points on their motor vehicle record, in accordance with university and departmental standards for operating university vehicles.

Working Environment:

• Frequent extensive walking and standing.

• Exposure to outdoor elements (heat, cold, rain, dust, etc.).

• Frequent use of two-way radios and computers.

• Frequent lift and carry items up to 50 lbs.

Department Statement:

Parking and Transportation Services (PTS) supports ASU’s mission through comprehensive transportation solutions across four campuses. Services include shuttles, car-sharing, parking enforcement, and sustainable transit programs. Our team supports a vibrant university community and plays a key role in campus safety and access.

ASU Employee Benefits

• Tuition reduction for employees, spouses, and dependents

• Competitive pay and generous paid time off

• Health, dental, vision, life, and disability insurance

• Retirement programs with employer match

• Paid parental leave, adoption, and fertility assistance

• Professional development and wellness resources

• Employee discounts and rewards programs

All applicants must be eligible to work in the United States; ASU andUniversity Business Services: Parking and Transit Services will not provide sponsorship for employment.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$21856.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.