Part-Time Office Administrator / Customer Service Representative

Part-Time Office Administrator / Customer Service Representative

TruBlue Home Service Ally of Phoenix is looking for a dependable, organized, and customer-focused Office Administrator to join our growing team. This role is ideal for someone who enjoys helping customers, staying organized, and keeping a busy office running smoothly.

You'll be the first point of contact for our customers, assisting with phone calls, scheduling, estimates, and administrative support while helping deliver an exceptional customer experience from the first call through project completion.

What You'll Do:

Answer inbound phone calls with professionalism and outstanding customer service

Schedule appointments and coordinate technician calendars

Prepare and send customer estimates using our operating software

Follow up with customers regarding estimates, appointments, and completed work

Make outbound calls to prospective and existing customers

Maintain accurate customer records, job notes, and scheduling information

Provide general administrative support for daily office operations

Communicate effectively with technicians and office staff to ensure smooth job coordination

Pay & Benefits:

$22-$25 per hour, based on experience

Part-time schedule (20-26 hours per week)

Paid training provided

Flexible daytime schedule

Opportunity for additional hours as the company grows

Career growth opportunities within a rapidly growing local business

Supportive, team-oriented work environment

Requirements:

Excellent phone etiquette and communication skills

Friendly, professional, and customer-focused attitude

Strong organizational and multitasking abilities

Comfortable using computers and learning new software

Detail-oriented and dependable

Previous customer service, administrative, scheduling, or phone sales experience is preferred but not required

Coachable with a willingness to learn and grow

If you're looking for a part-time opportunity where you can make a real impact, develop new skills, and grow with a company that values its team members, we'd love to hear from you.