Part Time OR Full Time Customer Service - Weekdays Only.

Join a team that cares about our customers and you! Aminda Gamboa Allstate Insurance Agency in Austin, Texas, is looking for an experienced and committed individual to join our team as either a Part-time or Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. A Property & Casualty Insurance license is a must! With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential. Salary Range: $18.00 - $21.00 per hour Benefits Hourly Base Salary + Bonus Opportunities Flexible Schedule Mon-Fri Schedule Career Growth Opportunities Responsibilities Process customer policy change requests. Complete Evidence of Insurance requests for Lienholders Document each customer contact in database. Greet all customers, entering the office, in a friendly and helpful manner. Take premium payments from customers. Generate insurance quotes. Provide exceptional customer service and support. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Provide on-going support to insurance clients as needed. Work independently and as part of a team. Handle customer renewals. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Confident, self-starter who works well independently. Must have ability to multi-task. Professional phone etiquette. Works well with other employees and is a team player with a positive attitude. A Property & Casualty insurance license is required. Minimum 1 year prior sales and/or customer service experience preferred. Bilingual, fluent in both English and Spanish is beneficial.